Senior Salesforce Support Engineer
Salary: $115 - $140ph (inc-Super) - weekly pay options
- 12 + 12 month contract - 37.5 hours pw
- Brisbane, Sydney, Adelaide, Melbourne, Canberra + WFH
- Provide technical support & administration - Salesforce
Our client, an independent Federal Government agency responsible for implementing and administering the National Disability Insurance Scheme, require the services of a Senior Salesforce Support Engineer.
Duties of the Senior Salesforce Support Engineer
- Provide technical support, administration & configuration for enterprise Salesforce applications, including Service Cloud, Health Cloud & Digital Experience;
- Investigate, troubleshoot & resolve complex Level 2 incidents & service requests, including interrogation of system logs, analysis of platform behaviour & identification of root causes;
- Administer Salesforce users, licences & security controls, including roles, profiles, permission sets, public groups, sharing rules & user access.
- Develop capability in & provide support for emerging Salesforce technologies & functionality, including Salesforce Industries OmniStudio (Vlocity).
Skills and Experience Required
- Experience undertaking Salesforce data management & analysis, including data loading, reporting & data quality activities, together with assessing Salesforce releases & platform changes for potential impacts & dependencies;
- Experience with Salesforce Industries OmniStudio (Vlocity) or demonstrated experience supporting comparable Salesforce Industries capabilities (desired);
- Relevant Salesforce certifications, such as Salesforce Administrator, Platform App Builder or other certifications relevant to Salesforce platform support & administration (desired);
- Experience supporting integrated Salesforce environments, including APIs, external systems & enterprise integration patterns, with an understanding of upstream & downstream system dependencies (desired).
How to Apply
For a copy of the full job description, including the application instructions, please get in touch with Dan at Recruitment Hive by clicking the Quick Apply button. Alternatively you can reach Matt on (02) 6299 1006 to discuss further.
Please note that applications close on Thursday the 3rd of September 2026 at 11am.
Recruitment Hive welcome late applications to be considered for future opportunities.
Job ID: MF 677982 | LH-07602
We Value Diversity
The Recruitment Hive is a proud Equal Opportunity Employer. We recognise the value of diverse perspectives and experience and are committed to an inclusive workplace where everyone feels valued and respected for who they are. We encourage people with disability, indigenous, veterans and people of all backgrounds and abilities to express their interest in this role.