Senior Scrum Master / Agile Master

Summary

Senior Scrum Master supporting four development teams at ControlExpert via N-iX, focusing on delivery flow, cross-team coordination, team maturity, and coaching in a complex environment transitioning to sustainable setup.

N-iX is looking for an experienced Senior Scrum Master / Agile Master to support and coordinate four development teams within ControlExpert.

The project is currently moving from an intensive initial delivery phase toward a more structured and sustainable setup. The key objective is to improve team collaboration, delivery flow, transparency, ownership, and cross-team coordination, while helping the teams establish effective and mature ways of working.
The role requires someone who can operate effectively in a complex environment, build trust across teams and management, and bring structure without introducing unnecessary process overhead.

Responsibilities:
Coordinate and support four development teams
Take ownership of delivery flow, focusing on cycle time, flow efficiency, dependencies, and delivered value rather than velocity
Identify and resolve cross-team dependencies, handoffs, blockers, and unclear ownership
Support the setup and development of new teams, including roles, ceremonies, ways of working, and tooling
Coach individuals transitioning into new roles and help teams improve their collaboration and maturity
Facilitate conflict resolution and support psychological safety at team and cross-team level
Support teams through organizational changes, restructuring, and maturity shifts
Partner with management on prioritization, transparency, and evidence-based escalation
Identify missing decision ownership and help establish clear responsibilities
Provide management with clear, data-backed insights into delivery challenges and improvement opportunities
Escalate organizational or incentive-related blockers to the appropriate management level when required

Requirements:
5+ years of experience as a Scrum Master, Agile Master, Agile Coach, or similar role
Proven experience supporting multiple development teams simultaneously
Strong understanding of Agile principles, team dynamics, and software delivery processes
Experience with flow metrics and data-driven delivery improvement
Strong cross-team coordination and dependency management skills
Experience setting up or restructuring teams and establishing effective ways of working
Strong coaching and facilitation skills
Experience supporting organizational change and team maturity development
Ability to work effectively with both engineering teams and management
Strong conflict-resolution and stakeholder-management skills
Ability to operate effectively in a complex and sometimes high-pressure environment
Excellent English communication skills

We offer*:
Flexible working format - remote, office-based or flexible
A competitive salary and good compensation package
Personalized career growth
Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
Active tech communities with regular knowledge sharing
Education reimbursement
Memorable anniversary presents
Corporate events and team buildings
Other location-specific benefits
*not applicable for freelancers

See also

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