Senior Security Officer/ Officer

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.

SHG operates over 112 venues and with presence in 26 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.

METT Singapore, a Heritage Icon in the heart of Fort Canning Park.

The hotel blends colonial charm with contemporary soul. Just minutes from Orchard Road, this lifestyle hotel features 84 rooms and suites, 2 pools, and exclusive venues for dining, wellness, and social connection. With every detail designed to inspire meaningful moments, METT Singapore is a destination where simplicity meets refined living.

As a Senior Security Officer/Officer, you will support the hotel management in ensuring a safe and secure environment for all guests, employees, and hotel property. You are expected to carry out security operations professionally, responsibly, and in accordance with hotel policies and procedures.

Day-to-Day responsibilities:

• Assist in maintaining adequate and effective security measures throughout the hotel.
• Ensure the safety and protection of hotel guests at all times.
• Safeguard hotel premises and guest property against loss, damage, theft, and other untoward incidents.
• Handle incidents and security matters in a professional, calm, and timely manner. Participate actively in daily security operations to ensure the safety and security of guests, employees, and hotel assets.
• Provide assistance to guests and employees in a courteous, friendly, and tactful manner.
• Enforce company policies, procedures, and regulations related to safety and security.
• Respond promptly to incidents involving hotel guests, employees, or property.
• Monitor and observe suspicious individuals, activities, or situations to maintain peace and order within the hotel premises and take appropriate action when required.
• Assist in conducting investigations and prepare incident reports as necessary.
• Perform regular patrols within and around the hotel compound.
• Carry out access control duties, including monitoring entry points and operating CCTV surveillance systems.
• Assist with crowd control and traffic management during peak periods or special events.
• Respond to emergency situations such as fire alarms, medical emergencies, and evacuation procedures in accordance with established protocols.
• Carry out any other duties as assigned by the Hotel Management.

Knowledge, Skills and Qualifications:

• Possess a valid Security license issued by the Police Licensing and Regulatory Department (PLRD).
• Minimum 1 year of relevant experience in a similar security role, preferably within the hospitality industry.
• Knowledge of fire safety and first aid will be an advantage.
• Relevant certifications such as CERT and Occupational First Aid with AED (OFA+AED) will be an added advantage.
• Able to work rotating shifts, including weekends and public holidays.
• Possess a positive, proactive and can-do attitude