Senior Site Reliability Engineer

Ensure the reliability, scalability, and performance of production systems while bridging development and operations. Own production health, deployment practices, monitoring, incident response, and cross-border technical alignment.

Responsibilities

• Implement AWS reliability guardrails to meet uptime and SLA requirements.
• Own deployment pipelines and repository management practices through GitHub.
• Lead production incident troubleshooting and conduct blameless postmortems.
• Implement monitoring, logging, and alerting to detect and mitigate anomalies.
• Bridge US operations and international engineering teams through bilingual technical collaboration.

Requirements

• Experience deploying and running applications on AWS with advanced Git workflows and GitHub Actions.
• Proficiency in monitoring tools, log management, and scripting for troubleshooting.
• Strong ownership, transparency, communication, and end-to-end responsibility for production health.
• High psychological resilience and composure during high-stakes incidents.
• Fluency in Mandarin and English, both verbal and written.

Benefits

• Competitive packages aligned with California market standards
• Lead a dynamic and innovative team in a rapidly growing company
• Collaborative, inclusive environment where contributions are recognized and valued