Service Manager- Heavy Duty Truck Dealership- St. Clairsville, OH.

Hill International Trucks, the leading medium and heavy-duty truck dealership in the tri-state area, known for providing exceptional service, repair, and support to our customers. Our success is built on a strong focus on culture, technician efficiency, and profitability.

We are searching for the right leader to strengthen our service department and drive long-term growth.

Position Overview

We are seeking an Experienced Service Manager with dealership experience and a proven track record of profitability and technician efficiency.

This opportunity is open to:

• Experienced Service Managers with a history of success leading dealership service operations, OR
• Assistant Service Managers who have the skills, leadership ability, and industry experience to step into a Service Manager role immediately.

The ideal candidate is a strong leader who understands the medium and heavy-duty truck and engine industry, is focused on team culture and technician performance, and can balance customer satisfaction with financial success.

Key Responsibilities

• Lead and manage all service department operations.
• Drive profitability and efficiency by monitoring labor, workflow, and technician productivity.
• Build and maintain a positive, accountable, team-focused culture.
• Develop, coach, and mentor technicians and service advisors.
• Ensure top-quality customer service and satisfaction.
• Collaborate closely with parts, sales, and warranty departments.
• Track and report department performance while following the company's processes.
• Ensure compliance with dealer, manufacturer, and safety standards.

What We Offer

• *Competitive compensation with performance incentives.
• * Salary range starts at $80k annually, but negotiable for the right candidate with profitability bonuses paid monthly
• Full benefits package (medical, dental, vision, life, short & long-term disability)
• 401k w/ 4% dollar for dollar match
• PTO for vacations and 6 paid holidays annually
• Career growth opportunities within a strong and expanding dealership group.
• A supportive and culture-driven work environment.
  

HOURS

• Monday through Friday 7am-5pm, with 1 hour lunch.
• Occasional Saturdays as needed.
• Travel to see customers and for company functions as needed.