SME Relationship Manager

We are currently seeking a talented and driven SME Relationship Manager (Irbid Center) to join our growing banking team. In this role, you will be responsible for managing and expanding a portfolio of Small and Medium Enterprise (SME) clients, delivering tailored banking solutions, and building strong, long-term relationships that support their business growth.

🔑 Key Responsibilities:

• Develop and maintain strong relationships with SME clients by understanding their financial needs and business models.

• Provide expert financial advice and recommend banking solutions aligned with clients’ objectives.

• Monitor client portfolio performance and proactively identify growth and improvement opportunities.

• Identify cross-selling and upselling opportunities to enhance product penetration.

• Drive client acquisition through referrals, networking, and participation in business and community events.

• Ensure all interactions and transactions comply with bank policies and applicable regulations.

• Contribute to the continuous improvement of SME banking processes and services.

🧠 Behavioral Competencies:

• Customer Focus: Strong ability to understand client needs and deliver tailored financial solutions.

• Communication: Clear and effective communication, with the ability to adapt to different client profiles.

• Collaboration: Works effectively with internal teams to ensure a seamless client experience.

• Accountability: Demonstrates ownership and responsibility for client outcomes.

• Efficiency: Ability to prioritize tasks and optimize performance.

💼 Key Skills:

• SME client relationship management and advisory

• Credit risk assessment and structuring

• Sales and portfolio growth

• Financial analysis and reporting

• Proficiency in MS Office applications

• Strong interpersonal and communication skills

• Team-oriented with a proactive mindset

🎓 Qualifications & Experience:

• Bachelor’s degree in business, Finance, Economics, or a related field

• 5 – 9 years of experience in SME or corporate banking

• Solid experience in credit structuring and risk assessment

• Proven ability to manage and grow a client portfolio

• Fluency in Arabic and English is required

📍 Work Location:
Irbid Center

🚀 Why Join Jordan Kuwait Bank?

At Jordan Kuwait Bank, we empower our employees to innovate, lead, and grow. As part of our SME Banking team, you will play a key role in supporting economic development while advancing your career within a dynamic and forward-thinking institution.