Social Media Manager

Own Crusoe's organic social presence across X, LinkedIn, YouTube, TikTok, Instagram, and emerging platforms. Create and publish platform-native content, translate AI and infrastructure topics for technical audiences, manage creators and contractors, and measure social performance.

Responsibilities

• Own social channels end-to-end, including strategy, content calendars, publishing, and performance reporting.
• Shoot and edit short-form video on-site at data centers, industry events, and offices.
• Launch TikTok and create native vertical content for YouTube Shorts and Instagram Reels.
• Translate technical launches, research results, executive commentary, and customer stories into social-native content.
• Build relationships with AI and infrastructure creators, researchers, and technical journalists.
• Build social-native funnels for audience capture, nurturing, and conversion.
• Source, brief, and manage contractors, freelance creators, and influencers.
• Build a user-generated content pipeline.
• Monitor AI and infrastructure conversations and respond quickly to relevant developments.
• Partner with product, engineering, and executive stakeholders to source accurate technical content.
• Support People and Recruiting, Field Marketing and Events, PR and Communications, Workplace, and Executive Leadership teams.
• Track engagement, reach, share of voice, and follower growth and adjust activity based on results.
• Represent the brand voice across social channels.

Requirements

• 4+ years managing social media for a technical, developer-facing, or B2B technology brand.
• Experience with AI, machine learning, infrastructure, or cloud concepts.
• Portfolio of short-form video shot and edited independently.
• Strong writing skills.
• Experience managing a multi-channel editorial calendar.
• Experience reporting on social media performance.
• Ability to work independently, move quickly, and react to news in real time.
• Strong attention to detail and organizational skills.
• Experience with community platforms such as Discord, Reddit, or Hacker News is a bonus.
• Experience with social media management tools such as Sprout Social is a bonus.
• Basic motion graphics or editing skills are a bonus.

Benefits

• Competitive compensation and equity packages
• Restricted Stock Units
• Paid time off
• Paid holidays and leave of absence programs
• Comprehensive health, dental and vision insurance
• Employer contributions to HSA account
• Paid parental leave
• Paid life insurance
• Short-term and long-term disability insurance
• Professional development and tuition reimbursement
• Mental health and wellness support
• Commuter benefits for parking and transit
• Cell phone stipend
• 401(k) retirement plan with company match up to 4% of salary
• Volunteer time off
• Global travel insurance and emergency assistance
• Daily meals allowance
• Location-specific additional perks and programs