Social Media Specialist

Veritas HHS seeks a Social Media Specialist for the Virginia Paternity Establishment Program located in Richmond, VA.

About the Company

Veritas-HHS provides consulting and operational expertise to health and human services agencies at the state and county levels. We bring together experienced and sophisticated subject matter experts to help solve the many challenges of providing better and more efficient services in a time of rapidly evolving policies and delivery systems.

Our Company Culture is driven by our mission and core values. Placing our people at the forefront of everything we do is the backbone to our success and why people really enjoy working for Veritas-HHS. Here’s our Mission and Core Values.

Mission – Do socially useful work, have fun, and prosper

Core Values - integrity, innovation and creativity, quality of work, and customer service/teamwork.

Most places you work, someone else owns the outcome. Here, you do.

Veritas HHS is a management and employee-owned company serving families across 22 offices in North Carolina, Maryland, South Carolina, Tennessee, and Virginia. We help parents navigate child support — not as enforcers, but as partners working toward stability for kids and families. That work matters, and the people doing it should share in what gets built. We pride ourselves on our mission and employee ownership is how we back that up – Your success and the company’s success are one in the same, by design. Employee ownership is just one of the many things we offer to show value to not only our company, but to our employees. It’s one of the many ways we give back to those that do socially useful work, prosper, and have fun.

About the Position:

The Social Media Specialist will be responsible for developing and maintaining all social media accounts associated with VPEP. This position will also be responsible for responding to customer inquiries made through social media platforms.

Primary Responsibilities

• Writes and posts relevant VPEP information to social media (Facebook, Twitter, Instagram)
• Create a monthly content calendar and maintains a regular social media posting schedule
• With the project manager’s input and guidance, responds to any customer service issues posted to social media (i.e., VPEP’s Facebook page)
• Keeps abreast of all social media trends, working with the project manager and contract executive to implement new social media applications
• Tracks the public’s access to VPEP’s social media pages and works with project manager and contract executive to expand/reach a broader audience
• Monitor social media pages and ensure proper engagement with followers
• Prepares reports relating to social media analytics
• Amend website as needed with Word Press
• Complete SEO optimization for website
• Build social media relationships with community partners
• Create and post quarterly ads on Facebook and Instagram