Software developer
Summary
ServiceNow developer leading end-to-end implementation of ServiceNow CPQ and Sales & Order Management (SOM) modules for an enterprise client in Singapore. Day-to-day work involves configuring product catalogs, pricing, and approval workflows, building integrations via IntegrationHub and APIs, and providing Tier 2/3 post-implementation support.
Implementation & Configuration : lead end-to-end technical delivery, setup and hands-on configuration of ServiceNow CPQ and SOM modules
Product & Pricing Modules : Design and configure complex enterprise product catalogs bundling rules, pricing matrices, and advanced approval workflows
Integration support : Build and support robust integration between ServiceNow SOM/CPQ and external enterprise ecosystems (e.g. CRM, Billing systems) via integrationHub and APIs
Operation & Stabilization : Provide Tier2&3 technical support, handle system enhancements, troubleshooting post-implementation defects, and ensure platform health during the operation phase
- Required Qualifications
- Experience : 3+ years of professional experience in technical implementation within the ServiceNow ecosystem
- Module expertise : Proven hands-on delivery experience with ServiceNow Sales and Order Management (SOM) or CPQ modules
Technical Skills : Strong proficiency in core ServiceNow development tools including JavaScript, Business Rules, Client Scripts, Flow Designer, Script includes, and integrationHub