Solutions Architect - Enterprise Networking (Req#1055)
Overview
Candidates MUST BE geographically located in or near Irvine, California, with a willingness to work on-site in our Irvine office two days per week.
As a Solutions Architect (Enterprise Networking), you will function as the technical lead for ePlus for targeted, key solution sets. You will be a key contributor in the pre-sales process, assisting the regional sales team in evaluating customers’ needs, and developing solutions from concept to implementation.
Your Impact
The essential functions of this position include:
- Provide technical expertise/credibility to account team on designated focus area
- Conduct customer presentations on ePlus value proposition and technical solution sets for assigned accounts and focus areas
- Assist sales account managers with overall account planning, as it relates to technical aspects of hardware, software, and services opportunity development
- Assist sales account managers with project management for complex presales engagements
- Complete technical sections for RFP/RFI/RFQ responses for assigned accounts
- Assist account teams with collecting customer business and technical requirements and determining ePlus recommended solution(s)
- Develop solution architecture and detailed line-item configurations/bills of material (BOMs)
- Develop proposal and/or presentation of recommended solutions
- Assist with technical scoping/review for Statements of Work (SOWs) for assigned accounts
- Function as liaison to end-user customer technical staff regarding solution and implementation specifics
- Function as a liaison between the sales team and professional services organization to vet solution recommendations and to complete technical portions of the SOW, as appropriate
- Function as technical liaison and ePlus ambassador with field OEM sales and technical teams
- Assist sales management with mentoring of junior sales account managers as it relates to overall opportunity management and technical solution set
- Conduct knowledge transfer with SAT members around solution updates, implementation lessons learned, etc., as relevant
- Assist ePlus sales team in dealing with customer satisfaction issues surrounding technical aspects of a recommended solution & its implementation or deployment, as needed
- Assist in developing customer get-well plan, if applicable
- Assist sales and services management in identifying candidate solution areas for ePlus development or investment
- Complete training, per development plan, and maintain certifications in accordance with focus area
- Assist Services Director with helping improve procedures and functions
- Ensure appropriate coverage for in-process opportunities while out of office for training, vacation, PTO, etc.
- Participate in weekly SAT planning conference calls
- Complete administrative tasks (expenses, time reporting) in a timely fashion
Qualifications
- Business or Technical degree or applicable work experience required
- 5+ years of experience in designing or implementing complex network solutions
- 5+ years of experience in providing pre-sales engineering support
- 5+ years of L2/L3 networking design and implementation experience with a focus on Data Center, Campus, and WIFI solutions
- Recent experience in leaf-spine architecture design
- Expert knowledge in the following areas: Ethernet, RSTP/ MSTP, VLANs, IP Routing, TCP/IP, OSPF, BGP, eBGP, VxLAN, EVPN, Multicast, Spanning Tree, QoS
- Certifications in applicable technology Cisco, Juniper, or Arista greatly preferred
- Network engineering experience with one or more of manufacturers: Cisco, HP, NetApp, VMware, Symantec, Microsoft
- Excellent written communications skills
- Strong attention-to-detail
- Excellent oral presentation skills
Positions Specifics
The initial base salary range for this position is expected to be between $110,000 and $150,000 annually.
The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.
ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended.
If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
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Who We Are
At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. Join us and be part of a culture that values collaboration, innovation, and extraordinary results.
Corporate Values
- Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.
- Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.
- Work/life balance that supports our employees’ varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.
- Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.
Commitment to Diversity, Inclusion and Belonging
- We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.
- ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.
- While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.
- By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.
ePlus maintains a California Consumer Privacy Act (CCPA) Privacy Notice on our Trust Center, available here: CCPA Privacy Notice.
Notice to Recruiting Agencies: ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.
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First Name, Last Name, Email, Phone, Resume/CV, Cover Letter
- Preferred First Name
- LinkedIn Profile optional
- Website optional
- Are you 18 years of age or older? choose one
- Are you legally authorized to work in the U.S.? (If applying to non-US job, select N/A) choose one
- Do you now, or will you in the future, require immigration sponsorship for work authorization (for example, H-1B status)? choose one
- Are you currently subject to a non-compete, non-solicitation, employment agreement or any other active obligation with another employer? choose one
- What is your desired salary?
- Have you previously been employed by ePlus Technology, inc, or any of its subsidiaries or affiliates? choose one
- Are you geographically located in or near Irvine, California?
- If you are not geographically located in or near Irvine, California, do you have immediate plans to relocate? ePlus does not offer relocation assistance.
- Are you comfortable working on-site in ePlus' Irvine office two days per week?
- Are you comfortable with up to 10% travel in this position?
- Did you provide a real dollar amount in the "What is your desired salary?" field? If not, the compensation range for this position is provided in the job description under "Position Specifics".
- How many total years' presales experience do you have?
- How many total years' experience do you have designing or implementing complex network solutions? written answer
- How many years of L2/L3 networking design and implementation experience with a focus on Data Center, Campus, and WIFI solutions, do you have?
- Do you have recent leaf-spine architecture design experience? written answer · optional
- In which of the following areas do you possess expert-level knowledge? 1.Ethernet, 2. RSTP/ MSTP, 3, VLANs, 4. IP Routing, 5. TCP/IP, 6. OSPF, 7. BGP, 8. eBGP, 9. VxLAN, 10. EVPN, 11. Multicast, 12. Spanning Tree, `13. QoS
- With which of the following manufacturers do you have network engineering experience? 1. Cisco, 2. HP, 3. NetApp, 4. VMware, 5. Symantec, 6. Microsoft
- What CURRENT industry recognized professional certifications do you hold?
- Is there anything else you'd like us to know about you or your background?
- If you were referred by a current employee, please provide their full name and email address. optional
- Please enter your full address here (Street, City, State, and Zip Code).
- Do you currently or have you previously worked for Deloitte? choose one
- If you answered Yes to having been employed by Deloitte, please provide the dates during which you were employed by Deloitte and your title(s). If you answered No, enter "N/A" written answer