Solutions Architect Integrations
Own customer implementations from start to finish, working with APIs, webhooks, data mapping, event-driven workflows, and production issues. Support onboarding, maintain integration documentation, analyze technical and functional requirements, design solutions, manage implementation projects, and provide product feedback.
Responsibilities
- Support clients throughout the onboarding process.
- Own APIs, SDK documentation, integration guides, and support documents.
- Analyze technical and functional client requirements.
- Design solutions based on system and product capabilities.
- Manage implementation projects, timelines, risks, quality, and deliverables.
- Understand customer business problems, technical requirements, and success criteria.
- Provide product feedback to internal stakeholders.
Requirements
- 7+ years of hands-on experience as an implementation manager, integrations engineer, technical account manager, solution architect, or systems analyst.
- 3+ years of B2B SaaS experience in payments, fraud, risk, or compliance.
- Excellent written and verbal communication skills.
- Strong organizational skills and ability to manage multiple projects.
- Experience with SQL querying and JSON payload analysis.
- Experience with OpenAPI, web development, and scripting.
- Experience with Bash, Python, SQL, Ruby, Golang, or Postman.
Benefits
- Equity
- Early exercise for all options including pre-vested options
- Remote work from anywhere
- Flexible paid time off
- Year-end break
- Health insurance for employees and dependents
- Dental insurance for employees and dependents
- Vision insurance for employees and dependents
- 4% 401k or RRSP matching
- MacBook Pro
- One-time home office setup stipend
- Monthly meal stipend
- Monthly social meet-up stipend
- Annual health and wellness stipend
- Annual learning stipend