Job Description

R406999

Job Description:

Actively carry out the introduction and promotion of company products within the designated territory, establish and maintain positive cooperative relationships with medical institutions, ensure the achievement of all promotional targets set by the company, and ensure the market share and growth rate of company products.

Responsibilities:

Territory Objectives

• Achieve target performance, market share, and growth rates for designated products within the assigned territory, while effectively utilizing resources and controlling expenses.
• Develop and implement visit plans for medical institutions in accordance with company-mandated coverage and frequency requirements.
• Utilize appropriate promotional techniques and product materials to provide medical information and introduce products (including addressing inquiries) to medical institutions, ensuring they understand and accept the characteristics and benefits of the products.
• Maintain a high standard of professional visits, continuously improve customer satisfaction, and build long-term, positive cooperative relationships.
• Identify existing market potential and continuously develop new market opportunities to ensure the growth of the company's market share.
• Execute company market development strategies and plans, and complete new product hospital listing plans.
• Organize specialized academic activities to promote products in accordance with company promotional strategies.

Territory Management

• Establish territory goals and plans through territory objective management to achieve expected performance, market share, and growth targets, and maximize the development of potential markets within the territory.
• Establish, update, and maintain detailed and accurate medical institution records, using this data to formulate action plans, schedule visits, and effectively utilize time.
• Regularly analyze territory conditions to identify high-potential markets as key areas for development.
• Timely inform medical staff or pharmacy personnel regarding services, products, pricing, supply channels, and market development information.
• Track and understand medical institution inventory and procurement to ensure reasonable stock levels and prevent stockouts.
• Ensure monthly product consumption at medical institutions to prevent product expiration and returns.
• Collaborate with the Marketing and Commercial departments to maintain strong business relationships with key experts in hospitals to facilitate successful bidding and inclusion in medical insurance formularies.
• Understand competitor products and activities, collect market intelligence, report to supervisors in a timely manner, and provide relevant feedback.
• Complete all reports accurately and on time.
• Effectively and reasonably utilize company expenses and resources.

Product Knowledge

• Master complete and up-to-date product knowledge to ensure promotional information remains consistent with the company's marketing department.
• Continuously learn and become familiar with product-related materials, applying them skillfully and flexibly.
• Fully study and utilize other materials provided by the marketing department to facilitate product promotion.
• Read relevant medical journals, articles, and reports related to the products.
• Understand knowledge related to competitor products.

Professional Conduct

• Ensure strict compliance with all company SOPs and financial policies during product promotion and daily work, ensuring behavior aligns with company ethical standards and principles.
• Maintain a professional image, with attire and conduct meeting company standards.
• Demonstrate dedication and active commitment to the role.

Teamwork

• Actively participate in team activities.
• Share and exchange information with colleagues, support one another, and contribute to individual and team development.
• Complete ad-hoc tasks assigned by supervisors.

Requirements:

Education:

• Associate degree or above; Bachelor's degree in Medicine, Pharmacy, or related fields preferred.

Work Experience:

• 2-3 years of experience as a hospital pharmaceutical representative; experience in multinational pharmaceutical companies preferred.

Skills:

• Job Skills: Product and market knowledge; product promotion techniques and processes; territory management; business acumen; coaching others.
• Behavioral Competencies: Customer-centric; listening; problem-solving; integrity and reliability; action-oriented.
• Advanced Behavioral Competencies: Self-awareness; communication skills; time management.

Required Skills:

Account Planning, Adaptability, Customer Data, Customer Feedback Management, Customer Satisfaction, Ethical Compliance, Hospital Management, Hospital Sales, Interpersonal Relationships, Planning

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Not Applicable

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

11/30/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.