Sr. Technical Program Manager, Devices Sales & Customer Experience (DCSX)
We are looking for a dynamic and experienced Technical Program Manager to lead the personalization of our Devices onsite experience in Seattle. In this key role, you will drive the delivery of high-impact, elevated/ next-generation personalization experiences for Amazon Devices. You will apply your deep expertise in managing complex programs and launching scalable, resilient solutions in a fast-paced environment.
As a Technical Program Manager, you will engage with an experienced cross-disciplinary staff to conceive and design innovative products.
Key job responsibilities
Key job responsibilities
In this role, you will:
- Define, design, and deliver software applications.
- Collaborate with business stakeholders to develop product requirements and overall product roadmap.
- Drive the implementation and delivery of products.
- Collaborate with multiple agile engineering and design teams to coordinate, prioritize and deliver on our roadmap.
- Clearly communicate goals, roles, responsibilities, and desired outcomes to cross-functional project teams.
- Support and enhance existing products with thoughtful and measurable impact.
About the team
The Device Sales and Customer Experience (DSCX) organization plays a pivotal role in driving the success of Devices and Services, including Amazon Echo & Alexa products, Fire Tablets, Kindle E-readers, Fire TV products, and more. At the core of our responsibilities is the onsite shopping experience. The focus is on driving incremental sales through personalization, multivariate testing, bundles, upsells for devices and accessories, and installment options.
As a Technical Program Manager, you will engage with an experienced cross-disciplinary staff to conceive and design innovative products.
Key job responsibilities
Key job responsibilities
In this role, you will:
- Define, design, and deliver software applications.
- Collaborate with business stakeholders to develop product requirements and overall product roadmap.
- Drive the implementation and delivery of products.
- Collaborate with multiple agile engineering and design teams to coordinate, prioritize and deliver on our roadmap.
- Clearly communicate goals, roles, responsibilities, and desired outcomes to cross-functional project teams.
- Support and enhance existing products with thoughtful and measurable impact.
About the team
The Device Sales and Customer Experience (DSCX) organization plays a pivotal role in driving the success of Devices and Services, including Amazon Echo & Alexa products, Fire Tablets, Kindle E-readers, Fire TV products, and more. At the core of our responsibilities is the onsite shopping experience. The focus is on driving incremental sales through personalization, multivariate testing, bundles, upsells for devices and accessories, and installment options.