SRE Manager

Lead and grow the SRE team to maintain highly available, scalable, and reliable production systems. Own AWS infrastructure operations, monitoring, security, cost optimization, incident response, compliance, observability, CI/CD, infrastructure as code, GitOps, Kubernetes, and operational improvements.

Responsibilities

• Lead and manage the SRE team.
• Own AWS cloud infrastructure operations, monitoring, security, resource management, and cost optimization.
• Lead incident management, troubleshooting, root-cause analysis, and post-incident improvements.
• Ensure infrastructure and operational processes meet security, audit, and regulatory requirements.
• Drive observability, alerting, SLA/SLO/SLI, capacity planning, disaster recovery, and high availability practices.
• Improve system performance, reliability, and operational efficiency through automation and architecture optimization.
• Build and maintain CI/CD, IaC, and GitOps workflows.
• Manage Kubernetes, EKS, and containerized infrastructure.
• Collaborate with Backend, Data, Security, and Product teams.
• Build and improve monitoring and observability platforms.
• Mentor team members and maintain operational documentation and incident processes.

Requirements

• 8+ years of Linux system administration and large-scale infrastructure experience.
• 2+ years of team management or Tech Lead experience.
• Experience operating high-traffic, high-availability cloud platforms in a 24/7 environment.
• Strong AWS experience, including EC2, API Gateway, AppSync, VPC, IAM, Lambda, Aurora, ElastiCache, CloudFront, CloudWatch, EKS, SNS, Parameter Store, and Secrets Manager.
• Strong Kubernetes and container infrastructure experience, including EKS administration and troubleshooting.
• Experience with Terraform, Helm, and Kustomize.
• Experience with Jenkins, GitHub Actions, Argo Workflow, and ArgoCD.
• Experience with Grafana, ELK, Zabbix, and Nagios.
• Experience managing MongoDB, Kafka, load balancers, and high-availability architectures.
• Strong understanding of SRE and DevOps practices.
• Proficiency in Bash, Python, or Golang.
• Knowledge of cloud security, infrastructure security, and technical risk management.
• Strong communication, collaboration, and problem-solving skills.
• FinTech, Crypto, MAS TRM, and ISO 27001 experience are advantageous.