SSC Process Improvement & Operation Excellence Manager
Company background
Our client is a global end-to-end logistic and supply chain solutions provider. This is an excellent opportunity in a professional and growth-oriented environment.
Job Description:
Job responsibilities:
- Develop and executes new work practices and protocols, in order to increase effectiveness.
- Sets standards for quality and ensures that operational activities are implemented in accordance with recognized procedures and guidelines and meet the established standards.
- Coordination of business operations to achieve business objective.
- Oversees daily operations and service delivery, making sure that all standards and protocols are adhered to.
- Overseeing manpower planning and any other administrative function.
- Leads the team in defining requirements for operational reports, service level agreements, and key performance indicators (KPIs) for processes.
- Nurtures strong working relationships with stakeholders from various divisions.
Job requirements:
- Degree in Business Administration or other related field
- Relevant experience in coordinating, leading and/or managing a shared service or outsourced operations and administrative activities
- Strategic Vision, Leading, Engaging, and Empowering
Qualified and interested candidates can apply by clicking the button below or sending your updated resume to [email protected].
Consultant in charge of the role:
Janice Oh
Associate Director
WhatsApp no: +60 12-278 7809