Staff Product Manager Payments

You will lead the programmable account-to-account payments area with Direct Debit as the primary focus. You will own product strategy, customer proposition, go-to-market execution, market expansion, and implementation quality; grow Direct Debit volume; define positioning and pricing inputs; create implementation-ready plans; improve payment exception workflows; and use customer, transaction, and operational data to drive product improvements.

Responsibilities

• Own the ICP, positioning, pricing inputs, go-to-market strategy, customer narrative, competitive intelligence, and growth plan.
• Partner with customers, Sales, Solutions, Account Management, and Product Marketing to drive adoption.
• Translate customer and product data into growth initiatives.
• Work across APIs, orchestration services, partner integrations, transaction states, compliance, reconciliation, and settlement.
• Create implementation-ready product plans, testing strategies, launch plans, and technical artifacts.
• Improve workflows for failed payments, returns, settlement delays, mandate issues, reconciliation gaps, compliance reviews, and exceptions.
• Identify opportunities for automation and product improvement.
• Grow Direct Debit volume across existing and new customers.
• Expand network coverage and accelerate integrations.
• Launch revenue-generating products for third-party collections and treasury-first money movement.

Requirements

• 8+ years of experience in product management, technical product management, payments infrastructure, fintech infrastructure, banking infrastructure, or related fields.
• Deep understanding of money movement, account-to-account payments, settlement, returns, reconciliation, risk, compliance, and payment partner ecosystems.
• Experience building API-first products, platform products, financial infrastructure products, or technically complex B2B solutions.
• Ability to work across customer conversations, market research, product analytics, technical documentation, logs, code, tickets, and partner documentation.
• Experience partnering with enterprise customers, Sales, Solutions Engineering, Engineering, Risk, Compliance, Operations, and Support teams.
• Strong ownership mentality, written communication skills, and comfort operating in fast-moving, ambiguous environments.

Benefits

• Performance bonuses
• Sales commissions
• Equity for specific roles
• Recognition programs
• Medical coverage
• 24/7 employee assistance program
• Generous vacation programs
• Year-end shutdown
• Flexible hybrid working environment with 3 days per week in the office
• Role-specific training
• Internal workshops
• Learning stipend
• Company-wide social events
• Team bonding activities
• Happy hours
• Team offsites