Statewide Disability Liaison Manager (SHPC4) - Statewide

Our vision is to ensure that “All Washington's children and youth grow up safe and healthy, thriving physically, emotionally, and educationally, nurtured by family and community."

• Directs a unit of six (6) professional Social Health and Program Consultants 2 (SHPC2s) designated as Regional Disability Liaisons.
• Provides statewide leadership and oversight for the implementation, performance, and accountability of the Regional Disability Liaison team and their deliverables.
• Supervises, trains, coaches, and evaluates CW Regional Disability Liaison staff with advanced-level expertise who provide statewide leadership and consultation on essential functions regarding practice standards and policy implementation and disability-informed practices.
• Manages all personnel activities related to recruiting, hiring, evaluating, and ensuring accountability for staff; Develops, implements, and manages systems to monitor and evaluate staff activity, performance, deliverables, expenditures, assignments, and work products to ensure consistency, quality, compliance, and accountability across regions.
• Directly accountable for unit, division, and statewide leadership in CW practice, oversight, and accountability for the implementation, performance, compliance, and continuous quality improvement of the Regional Disability Liaison team.
• Leads and oversees the development, implementation, and accountability of legislative mandates related to ADA, Section 504, and VRA compliance through the FPM Framework, ensuring consistent execution, monitoring, and alignment with agency requirements in coordination with the DCYF ADA Accessibility Program.
• Directs an entire organizational unit to develop and administer client service and programs essential to the agency’s purpose; Delivers integration of major CW practice changes within a complex system environment, with responsibility for measurable outcomes, consistency, and compliance.
• Provides advanced managerial skills for managing an entire organizational unit that provides extensive defined services on a statewide level across all CW Programs.
• Integrates disability information into and manages implementation of practice packages with program managers, including guidance, policy, training, and publications across major programs and service areas impacting CW, ensuring alignment with divisional and agency strategic plans.
• Develops and monitors processes to identify gaps in existing disability-related practice and implements mitigation plans through workforce preparation, resource development, and ongoing support to strengthen CW practice, accountability, and service delivery.
• Consults in analysis of potential CW practice changes arising from legislative proposals and law changes, federal laws and legal agreements, regulatory changes, DCYF strategic priorities, stakeholder proposals, and inter- and intra-departmental initiatives to assess system impact, implementation requirements, compliance obligations, and practice improvement opportunities.
• Prioritizes resourcing and preparing the CW workforce to successfully meet requirements of the Voluntary Resolution Agreement (VRA) with the U.S. Department of Health and Human Services (HHS) and the U.S. Department of Justice (DOJ), as well as applicable provisions of the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act (504), by collaborating cross-divisionally with the DCYF ADA Accessibility Program, the Adults with Disabilities Program Manager, and the Developmental Disabilities Program Manager to develop communication processes and drive practice improvements.

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

• Experience hosting effective meetings to achieve desired results and communicate appropriate information to staff and leaders.
• Experience in system functioning and use of graphics to effectively communicate.
• Experience in disability access or service coordination, inclusion specialist, advocating and helping individuals with disabilities in systems.
• Mastery of leadership skills including understanding systems thinking, sense making/analysis, public speaking, and hosting meetings.
• Previously demonstrated ability to analyze, interpret, evaluate, and organize complex data into reports and practice.
• Previously demonstrated ability to plan and manage ongoing processes.
• Previously demonstrated commitment and ability in successful teamwork, participating and leading.
• Ability to communicate effectively within the workforce and leadership teams.
• Ability to establish and maintain tracking and monitoring systems.
• Previously demonstrated ability to manage (supervise, lead, coach, mentor, and train) professional staff and large diverse workgroups.
• Previously demonstrated ability to manage multiple work projects in a fast-paced environment.
• Previously demonstrated ability to make sound independent judgments in a complex organizational environment; Analyze sensitive issues objectively and realistically and furnish advice and consultation on these issues.
• Previously demonstrated ability to establish a learning environment, change management, and leadership using research, a common-sense and LEAD approach to best practices to increase individual and organizational effectiveness.
• Previously demonstrated ability to work independently.

• Cover letter
• Resume

The Department of Children, Youth, and Families (DCYF) is committed to Washington’s children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our goal to create a diverse and equitable workplace that reflects the communities we serve. If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.

The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.

Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

The incumbent must successfully complete, within mandated timeframes, employee orientation and all other mandatory annual in-service and other required training.

This position is included in the bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information:

Benefits eligibility for this position may be different than what’s listed in the benefits tab of this recruitment announcement. For more information on employee benefits eligibility, visit: Public Employee Benefits Board (PEBB).

Applicants who meet the minimum qualifications and wish to claim Veteran's Preference MUST attach a copy of their DD214, NGB Form 22, or Predischarge Certification (issued not more than 120 days prior to End of Term of Service (ETS) by date of submission). If claiming preference based on Predischarge Certification, the individual will be required to provide their official discharge documentation, such as a DD Form 214, NGB Form 22, or equivalent, within 30 days after the date of discharge. Please blackout (redact) the Social Security number before attaching any documents. For additional information on Veterans' Preference and guidance on how to determine if you are eligible, click here.

DCYF participates in the federal E-Verify program. The selected candidate must provide proof of identity and authorization to work in the United States, consistent with E-Verify requirements, on their first day of employment.