Strategy Account Manager, GHH Retail

Job Description

R395961

Job Description:

Responsible for negotiating annual business targets for assigned national retail chain accounts; developing and driving the execution of product promotion plans; conducting regular business follow-ups and reviews with clients to identify issues and develop solutions; and building strong cooperative relationships with management at all levels of the chain accounts to ensure target achievement, while driving growth and increasing category share for company products within these accounts.

Responsibilities:

Business Objectives and Account Management

• Integrate resources, understand the annual strategy of assigned accounts, develop and negotiate annual JBP (Joint Business Plans) aligned with the client's strategic direction, achieve performance targets for designated products, and ensure growth in category share.
• Develop and implement visit plans for chain headquarters in accordance with company regulations and business needs, and coordinate joint visit plans with key branches and local DMs based on regional business requirements.
• Execute and follow up on key projects, perform data analysis, communicate findings to clients and LM (Line Manager) in a timely manner, and jointly develop solutions for relevant issues.
• Stay informed about industry trends and provincial retail policy changes, maintain professional communication with clients, and build high-trust partnerships.
• Monitor client status, including organizational changes, competitor activities, and shifts in category dynamics or strategies; report relevant information to the LM and jointly adjust cooperation plans accordingly.
• Regularly attend regional meetings to share account performance and project progress with the region.
• Monitor supply status from primary distributors to develop accurate stocking requirements.
• Execute company market development strategies and plans to ensure new product entry into chain accounts.

Product and Industry Knowledge

• Maintain comprehensive and up-to-date product knowledge to ensure promotional messaging is consistent with the company's marketing department.
• Study and accurately interpret government retail policies.
• Fully utilize materials provided by the marketing department to facilitate product promotion.
• Maintain knowledge of competitor products.

Professional Conduct and Compliance

• Strictly adhere to all company SOPs, compliance requirements, and financial policies during product promotion and daily work to ensure all actions align with the company's code of ethics and compliance principles.
• Demonstrate a high sense of responsibility and dedication, and be proactive in performing job duties.
• Maintain a professional image, with attire and conduct meeting company standards.

Teamwork

• Actively participate in team activities and support the achievement of overall team goals.
• Proactively share experiences and information with colleagues, collaborate for mutual success, and drive personal and team growth.
• Complete ad-hoc tasks assigned by supervisors.
• Build trust with regional colleagues and collaborate to solve problems in business advancement.
• Maintain close communication with cross-functional teams such as the marketing department to efficiently integrate internal and external resources and ensure smooth project execution.

Requirements:

Education:

• Bachelor's degree or above.

Work Experience:

• 2-3 years of sales experience; experience in a multinational pharmaceutical company is preferred.

Required Skills:

Account Management, Account Management, Adaptability, Client Management, Commercial Account Management, Contract Management, Customer-Focused, Customer Management, Customer Needs Assessments, Customer Outreach, Customer Service Management, Data Analysis, Health Care Systems, Management Process, Market Analysis, Pharmaceutical Sales, Product Knowledge, Project Management, Retail Management, Retail Marketing, Retail Strategies, Sales Proficiency, Sales Target Achievement, Strategic Management, Strategic Market Analysis {+ 2 more}

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

No Travel Required

Flexible Work Arrangements:

Not Applicable

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

N/A

Job Posting End Date:

10/15/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.