Strategy & Planning Manager, Market Operations

Partner closely with the VP of Operations to prioritize decisions, drive progress reviews, manage high-impact projects, build repeatable business intelligence processes, translate data into executive-ready recommendations, act as the VP’s proxy for other functions, and coordinate company-level reporting rhythms. Expect significant cross-functional collaboration and regular travel.

Responsibilities

• Drive weekly prioritization and decision-making with the VP of Operations
• Provide data-driven recommendations by building repeatable business intelligence processes
• Lead initiatives and manage projects on behalf of the VP of Operations
• Gather cross-functional knowledge and synthesize insights for stakeholders
• Act as the VP of Operations’ proxy for major functions
• Coordinate weekly, monthly and quarterly company-level reporting
• Represent and present strategic and operational updates for Operations
• Establish and maintain business review rhythms within Operations and company-wide

Requirements

• 7+ years of experience driving operational processes with cross-functional partners
• 3+ years building or using business intelligence platforms for decision-making
• Proven ability to lead projects and navigate ambiguity through research and curiosity
• Excellence in written business communications and executive-ready artifacts
• Strong problem-solving using formal frameworks to clarify goals and execution
• Ability to work with C-level stakeholders and influence without direct authority
• Willingness to travel approximately 50% of the time
• Previous experience as a Chief of Staff and in management consulting with demonstrated program management skills
• Experience with financial reporting, annual budgeting and planning, or similar processes
• Knowledge of modern software development workflows, tooling, ecosystems, and organizational design