Supply Chain Logistics Manager

The Supply Chain Manager (Logistics & Inventory) is responsible for managing all logistics from global and domestic inbound/outbound shipment to warehouse management/TMS. He/she drives logistics and inventory operational excellence, including inventory management and inventory positioning. He/she will handle logistics related management reporting and financial reporting support needed as well as all people and activities including 3PL/4PL warehouse.

KEY DUTIES AND RESPONSIBILITIES:

Managerial

• Manage and initiate all projects and improvement related to logistics Cost, Operational Excellence and Inventory in the region.

• Ensure compliance and updating SOP & Work process instruction to meet the dynamic customer requirements and the validated Service Level Agreements

• Coordinates end to end the Regional Agents operations and performance, included relationship with 3PL/4PL companies.

• Optimises with countries the logistics footprint and requirements towards 3PL/4PL to meet the sustainable growth, customer satisfaction and efficiency strategic goals of the company

• Manages all reporting requirements as well as KPI setting, dashboard management and stakeholder management with internal and external suppliers like 3PL

• Participate in price negotiation with freights, transportation, and warehouse to achieve best outcome

• Review impact of logistics changes, such as routing, shipping modes, product volumes or carriers and report results to others

• Assess and make recommendations for logistics processes in potential new facilities and advise cost implications and efficiency

Manage 3PL (Inbound/Outbound) warehouses

• Oversee Transport booking (in-bound) via EDI through SAP/TMS

• Oversee communication with 3PL and CS Coordinator (change of PDD, change of address, special delivery instructions, change of part number, less quantity pallet, delays)

• Oversee daily operations (vessel/trucks leaving on time, incoming received on time) in Hub

• Oversee short term delivery / ad-hoc requests

• Manage day-to-day issues in SAP/TMS to close shipments (e.g. discrepancies pallet ID issues, pallets not received correctly, quantity change, EDI issues…)

• Manage Customs issues (provide documentation, physical inspection)

KPI with 3PL and Freights

• Supplier benchmarking, negotiation of distribution and rates

• Delivery Performance

• Transport claim management Inbound/Outbound logistics

• Auditing and reviews ISO standard

• Oversee invoicing for all customer

• Billing validation

• Oversee related admin matters on freight matters including liaising with with relevant parties

Oversee and manage stock/inventory

• Utilise the inventory tracking system to ensure physical inventory accuracy, adherence to inventory control procedures and compliance to safety regulations.

• Proposes improvements in Inventory Management (process, methods and tools) and steers performance in consistency with Business, Service and financial objectives of the company

• Designs, automates and analyses reporting on inventory operations, stock levels to build associated action plan • Ensure stock accuracy at month end (monthly stock reconciliation) as well as predict potential inventory problems

• Review status of aged Inventory - FIFO

Oversee and manage Claims

• Resolve all problems concerning transportation, logistics systems, imports or exports or customer and claim issues.

• Conduct environmental audits for logistics activities to ensure processes are as environmentally friendly as possible.

REQUIRED QUALIFICATIONS AND SKILLS:

• Degree in Supply Chain Management, Logistic Management, or equivalent qualifications

• Min 10 years’ experience in managing a cross-border logistics team for Inbound and Outbound

• Experience in Inventory Management

• Experience in dealing or worked in forwarding/3PL Warehouse company

• Knowledge in warehouse/logistics/manufacturing environment is advantageous

• Capable of writing SOP,PROCESS FLOW & POLICIES required for freight management and operations.

• Knowledge of TMS, SAP, WMS, 3PL/4PL Solutions

• Working/hands-on knowledge with Microsoft Office and related tools

• Knowledge of tools and methodologies like SPC, Fish-Bone Analysis, TPM, etc. will be an added advantage.

• Continuous improvement ethos and ability to drive for sustainable implementation.

• Strong work ethic and professionalism Skills and abilities to perform job include:

• Analytical communication, problem solving and troubleshooting skills, computer literacy, interpersonal skills, exercises mature judgment; ability to work in a team, as well as independently; ability to influence other people

• Able to communicate with people from all levels & with cross functional team

• High fluency in both spoken and written English

• High energy and drive, with a positive, proactive attitude

• Willing to learn with challenging spirit to improve current condition

ADDITIONAL, ADVANTAGEOUS SKILLS:

• Dynamic & committed with proactive working attitude

• Strong passion for cost reduction, process improvement, organisational, analytical, and interpersonal & people management skills

• Intermediate to advance experience in operating ERP system for inventory