Supply Chain Support Specialist

Clinical Supply Chain Specialist

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.


As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.


As a Supply Chain Support Specialist at ICON Plc, you will support the management and execution of clinical trials by handling a range of administrative and operational tasks.

What You Will Do:

You will take ownership of clinical trial management deliverables, applying your expertise to complex challenges.

Key responsibilities include:

  • The Supply Chain Support Specialist is responsible for overseeing and managing the integrity of Temperature Excursions and supports the processing of Manufacturing Requests.

  • Effectively execute pre-production activities to enable on-time job handover within Global Packaging Operations.

  • Timely progression and approval of clinical site temperature excursions to ensure continuity of clinical supplies.

  • Providing support to the Global Packaging Operations and Clinical Interface teams within the Clinical Supply Chain function

  • Participate in management monitoring activities for Pre-Production Management

  • On-time approval of GMP PMD Manufacturing Requests (MRs) in the local inventory management system to enable internal and external packaging pre-production activities and maintain supply of clinical trial material

  • Management of temperature excursions for local depots, in-transit excursions from local depots, and clinical site excursions

  • Management of inventory: movement of stock around the network as required ensuring the right stock is in the right place at the right time

Your Profile:

You will have a strong foundation in clinical trial management, with the experience to work independently and guide others.

Required qualifications and experience:

  • University degree or equivalent background in Logistics, Supply Chain Management

  • Temperature Excursion management conducting root cause analyses and identifying corrective and preventive actions

  • Be rigorous, meticulous, pragmatic and manage complexity

  • Excellent communication, interpersonal, and problem-solving skills, with the ability to work collaboratively with diverse teams and stakeholders.


Employment with ICON is contingent upon having the legal right to work in the country where the role is based.


Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.


Benefits may include:

  • Competitive base salary and performance related incentives
  • Health and wellbeing programmes including medical, dental, and vision coverage where applicable
  • Retirement and pension plans
  • Life assurance and disability coverage
  • Employee assistance programmes and wellbeing resources
  • Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.


Visit our careers site to read more about the benefits ICON offers.


Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.


If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply

See also

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