SVLL- Assistant Manager
Position Summary
The Assistant Community Manager supports the Community Director in overseeing the daily operations, financial administration, and resident experience of the assigned residential community. This hourly position assists with leasing, rent collections, administrative processes, compliance documentation, and coordination of day-to-day activities to ensure the property operates efficiently and in alignment with REEP Residential standards.
I. Operational & Administrative Support
- Assist the Community Director with daily operational responsibilities
- Post rental payments and monitor delinquency reports
- Issue late notices and support collection follow-up in accordance with company policy
- Prepare and process lease agreements, renewals, addendums, and required documentation
- Maintain accurate and compliant resident files
- Assist with reporting, data entry, and financial documentation
- Support audit preparation and file reviews
II. Leasing & Resident Relations
- Conduct property tours and support occupancy goals
- Process applications and coordinate move-ins and renewals
- Provide prompt, professional communication to residents and prospects
- Assist in resolving resident concerns and escalate issues as appropriate
- Support resident retention and community engagement initiatives
III. Financial Support & Compliance
- Assist in monitoring budget adherence and tracking expenses
- Support delinquency management and collection efforts
- Assist with monthly closing procedures and required property reports
- Ensure compliance with Fair Housing regulations and company policies
IV. Team & Maintenance Coordination
- Coordinate with maintenance to ensure service requests are addressed in a timely manner
- Assist with vendor communication and scheduling as directed
- Provide operational support in the absence of the Community Director, as assigned
- Support overall team workflow and organization of the property