System Administrator - ServiceNow
Summary
ServiceNow System Administrator role focused on a 6-month access remediation program, reviewing 1000+ administrative access assignments, migrating users from non-standard AD groups to standardised groups, and removing redundant access to ensure compliance. Day-to-day work covers ServiceNow platform administration, configuring workflows/business rules/UI policies, monitoring platform health, and re
Salary: Salary dependent on experience $130k to $190k
Type: Max Term 6mths +
Location: Melbourne, Victoria
Start Date: ASAP
Applicants must hold Australian Citizenship or Permanent Residency (PR) - DWS are unable to sponsor or support visas.
Location: Melbourne, Victoria
Start Date: ASAP
Applicants must hold Australian Citizenship or Permanent Residency (PR) - DWS are unable to sponsor or support visas.
The successful candidate will manage a ServiceNow access remediation program, reviewing approximately 1000+ account management and administrative access assignments. This includes identifying users with access via non-standard AD groups, communicating access impacts, facilitating migration to standardised groups, and removing redundant or unauthorised access to ensure compliance with organisational security policies.
What you will bring:
- Proven experience as a ServiceNow System Administrator in a complex enterprise environment
- Strong understanding of core platform administration, including security, access and instance management
- Experience supporting multiple modules
- Hands on experience configuring workflows, business rules, forms and UI policies
- Strong troubleshooting and problem-solving capability with a proactive mindset
- Experience monitoring platform health and managing incident resolution end to end
- Ability to work collaboratively with technical teams, vendors and business stakeholders
- ServiceNow Certified System Administrator required
- Ongoing professional and career development
- Paid learning and certifications (chosen entirely by you), with completion bonuses
- An active social club that host regular, subsidised events
- Corporate discounts on a range of services and products, including health insurance, gym memberships, Apple products and much more
Since 1991, DWS has been helping organisations across Australia reimagine what's possible through technology, business, and management consulting. With offices in Melbourne, Sydney, Adelaide, Brisbane, and Canberra, our 300+ locally based consultants bring deep expertise and fresh thinking to every project. We deliver end-to-end solutions spanning IT consulting, Staff Augmentation, Managed Delivery, Data & Analytics, Cloud, AI and Automation.
Our strength lies in our people; each consultant is carefully selected for their expertise, creativity, and commitment to excellence. Together, we deliver impactful solutions that drive innovation, efficiency, and long-term value. At DWS, we don't just meet expectations - we redefine them.
DWS encourages applications from Aboriginal and Torres Strait Islander peoples.
Ready for a new challenge? Click APPLY now!
www.dws.com.au
No agencies please - our in-house talent acquisition team have this covered.
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