Technical Analyst
Black & Grey HR is recruiting for an established technology solutions and services provider in Doha, Qatar. Our client is seeking a Technical Analyst to support the ICT Infrastructure function by coordinating infrastructure operations and projects, maintaining documentation, tracking risks and action items, preparing management reports and dashboards, and ensuring effective communication between technical teams, vendors, and stakeholders.
Key Responsibilities:
- Coordinate daily ICT Infrastructure operations and project activities across multiple teams.
- Track project schedules, milestones, action items, risks, issues, and dependencies.
- Prepare meeting agendas, document meeting minutes, and follow up on assigned actions.
- Develop operational reports, executive dashboards, presentations, and status updates.
- Maintain project documentation, version control, and operational repositories.
- Coordinate with infrastructure teams, vendors, and stakeholders to ensure timely execution of operational and project deliverables.
- Support governance processes, reporting, compliance documentation, and project administration.
- Assist in tracking infrastructure incidents, service requests, maintenance activities, and operational KPIs.
RequirementsRequirements:
- Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
- 3–5 years of experience in IT Operations, ICT Infrastructure, PMO, Project Coordination, Technical Analysis, or a similar role.
- Experience supporting ICT Infrastructure operations, projects, or service delivery environments.
- Strong experience preparing management reports, dashboards, executive presentations, and project status reports.
- Knowledge of ICT Infrastructure domains including Cloud, Datacenter, Servers, Virtualization, Storage, Backup, Databases, and Asset Management.
- Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Visio).
- Excellent organizational, analytical, documentation, communication, and stakeholder management skills.
BenefitsBenefits:
- Competitive Salary + Benefits Package
Key Responsibilities:
- Coordinate daily ICT Infrastructure operations and project activities across multiple teams.
- Track project schedules, milestones, action items, risks, issues, and dependencies.
- Prepare meeting agendas, document meeting minutes, and follow up on assigned actions.
- Develop operational reports, executive dashboards, presentations, and status updates.
- Maintain project documentation, version control, and operational repositories.
- Coordinate with infrastructure teams, vendors, and stakeholders to ensure timely execution of operational and project deliverables.
- Support governance processes, reporting, compliance documentation, and project administration.
- Assist in tracking infrastructure incidents, service requests, maintenance activities, and operational KPIs.
RequirementsRequirements:
- Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
- 3–5 years of experience in IT Operations, ICT Infrastructure, PMO, Project Coordination, Technical Analysis, or a similar role.
- Experience supporting ICT Infrastructure operations, projects, or service delivery environments.
- Strong experience preparing management reports, dashboards, executive presentations, and project status reports.
- Knowledge of ICT Infrastructure domains including Cloud, Datacenter, Servers, Virtualization, Storage, Backup, Databases, and Asset Management.
- Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Visio).
- Excellent organizational, analytical, documentation, communication, and stakeholder management skills.
BenefitsBenefits:
- Competitive Salary + Benefits Package