Technical Documentation Specialist

Job Description:

As a Technical Documentation Specialist, you will be responsible for documenting and drawing processes across an ERP system. You will create comprehensive user manuals and process documentation that clearly outline system functionalities and workflows, ensuring users can effectively navigate and utilize the system.

Key Responsibilities:

-Document business processes and workflows within ERP system.

-Create user manuals, training materials, and other documentation to support end-users.

-Design process flow diagrams and visual representations of workflows using tools like Visio or Lucidchart or any similar tools.

-Collaborate with cross-functional teams to gather information and validate procedures.

-Ensure documentation is clear, concise, and user-friendly.

-Update and maintain documentation as the system and processes evolve.

-Conduct user training sessions and gather feedback for continuous improvement.

Skills

Qualifications:

-Bachelor’s degree in a relevant field (e.g., Information Technology, Business, or Communications).

-Proven experience as a technical writer or documentation specialist, preferably with ERP systems.

-Proficiency in documentation tools (e.g., Microsoft Word, Google Docs, Confluence) and flowchart software (e.g., Visio, Lucidchart).

-Familiarity with technical writing standards and methodologies.

-Excellent communication and collaboration skills.

-Strong familiarity with the Odoo platform and its functionalities is a plus .

-Attention to detail and ability to manage multiple tasks and deadlines.