Technical Product Owner KYC
Build the customer verification product function, own the roadmap for onboarding, identity verification, and ongoing due diligence, lead engineers and cross-functional partners, define verification KPIs, translate regulatory and operational needs into product specifications, and improve KYC capabilities using customer feedback, operational insights, and regulatory changes.
Responsibilities
- Own the product vision and roadmap for customer onboarding, identity verification, and ongoing due diligence.
- Lead engineers and cross-functional partners.
- Design and deliver verification journeys, decisioning rules, and KYC systems.
- Define and track verification completion, onboarding conversion, manual review, and time-to-verification KPIs.
- Translate regulatory requirements, customer risk profiles, and operational needs into product specifications.
- Improve KYC capabilities using customer feedback, operational insights, and regulatory requirements.
Requirements
- Product experience in fintech, payments, or KYC/customer identity verification.
- Experience delivering data-driven products with engineering and analytics teams.
- Strong SQL or Python skills.
- Hands-on experience using data to analyze performance, identify problems, and inform product decisions.
- Ability to interpret onboarding, verification, and operational performance metrics.
- Ability to balance regulatory requirements and risk management with customer experience.
- Ability to work directly with founders in a fast-paced startup.
- Experience in Latin American markets.
- Spanish or Portuguese language skills.
- Experience scaling a KYC product.
- Previous experience in software engineering or data analytics.
Benefits
- Competitive salary and benefits.
- Stock options.
- Discretionary performance bonus.
- Latest tools and technology.
- World-class team that will challenge and grow your skills.
- Opportunity to help build a fintech app in Latin America.