Technical Solutions Engineer, Data
Summary
Technical Solutions Engineer at Google focused on Google Cloud data products: troubleshoot and resolve customer issues, build diagnostic tools, and provide 24x7 support while advocating for customer needs internally.
- Advocate for customer needs
- Build tools for faster diagnosis
- Consult and advise internal stakeholders
- Diagnose and resolve customer issues
- Improve product quality and documentation
- Provide 24x7 customer support
- Reproduce and determine root cause
- Resolve technical deployment obstacles
- Troubleshoot Google Cloud issues
- Update investigation tools