Technical Solutions Engineer
Own end-to-end onboarding of clients and trading counterparties, lead API and FIX integrations, configure client environments, troubleshoot implementation issues, and develop onboarding documentation and best practices.
Responsibilities
- Own the end-to-end onboarding process for clients and trading counterparties from kickoff through production deployment.
- Lead technical integrations involving APIs, FIX connectivity, and platform configuration.
- Partner with Sales, Account Management, Engineering, and external stakeholders to deliver implementations on schedule.
- Manage onboarding timelines, track milestones, and communicate progress to stakeholders.
- Configure and validate client environments across trading and portfolio systems.
- Troubleshoot integration issues and coordinate resolution with engineering teams.
- Develop and maintain onboarding documentation and integration best practices.
Requirements
- 3+ years of experience in client onboarding or implementation within capital markets or financial technology.
- Strong client-facing communication and stakeholder leadership skills.
- Experience with institutional trading systems, market connectivity, or financial infrastructure.
- Working knowledge of SQL and command line environments.
- Familiarity with configuration management, source control, and basic scripting; Python preferred.
- Exposure to FIX protocol, REST APIs, and JSON-based integrations.
- Strong organizational skills and ability to manage multiple concurrent implementations.
Benefits
- Retirement plan contributions
- Unlimited vacation with a PTO bonus for qualifying time off
- Bonus and stock ownership
- Medical, dental, and vision insurance
- Paid parental leave for 20 weeks after 1 year of service
- Global offsites and team outings
- One-time at-home office set-up stipend
- Monthly wellness credit
- In-office lunch credit
- Annual donation matching
- In-office perks including catered lunches, snacks, and drinks