Treatment Coordinator
Treatment Coordinator
Join our dynamic dental team as a Treatment Coordinator, where your organizational skills and patient-focused approach will play a vital role in delivering exceptional dental care. This position offers an exciting opportunity to contribute to a thriving practice dedicated to improving patient outcomes and fostering long-term relationships. You will work closely with the dental team, including the doctor and assistants, to ensure smooth daily operations and promote practice growth.
Key Responsibilities:
- Coordinate schedule for the dental team, including the doctor and assistants, to ensure efficient daily operations and high-quality patient care.
- Stimulate case acceptance opportunities to help the practice meet production goals and expand the patient base through effective follow-up.
- Maintain patient accounts in accordance with Dental Associates of Delaware (DAD) policies and standards.
- Establish and maintain effective communication with patients, providing exceptional customer service and addressing their needs and concerns.
- Schedule patient appointments and manage patient flow to optimize practice productivity.
- Educate patients about treatment plans, financial options, and the importance of recommended procedures.
- Collaborate with the dental team to ensure patient satisfaction and foster positive relationships.
- Report directly to the Office Manager and work closely with the assigned doctor to coordinate patient schedules and relations.
Skills and Qualifications:
- Previous experience in a dental or healthcare setting preferred.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Knowledge of dental terminology and treatment planning is a plus.
- Ability to build rapport with patients and team members.
- Proficiency in dental practice management software and Microsoft Office Suite.
- Professional appearance and demeanor.
- Ability to work effectively in a team environment and handle sensitive patient information with confidentiality.
At our practice, we value a collaborative and supportive culture that encourages professional growth and development. We offer competitive benefits and a positive work environment where your contributions make a meaningful difference in patients' lives. Join us and be part of a team committed to excellence in dental care.