Unit Coordinator II (FT, Back End Nights)
We’re not just behavioral health people—we’re crisis people.
Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.
Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support.
Our values shape our decisions, define our culture, and foster continuous learning and growth.
We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission.
We are on a mission to change the face of behavioral health. Help us save lives and make a difference.
Earn More with Shift Differentials
Maximize your earnings with additional hourly pay:
- +$2/hr -> Monday-Thursday Nights
- +$3/hr -> Friday-Sunday Nights
- +$2/hr -> Saturday-Sunday Days
What You'll Do:
The Unit Coordinator II provides administrative and clerical support of clinical services. Oversees the individual registration process, insurance verification, answering phones, general office projects, tracking of unit census, and coordination with clinical staff to ensure efficient functioning of the unit.
- Registers and checks enrollment eligibility, including Third Party Liability and private insurance.
- Coordinates the administrative process for handling petitions. Checks petitions for completeness, notarizes petitions, logs the petition and hands off the petition to prescribing Provider for review.
- Assists medical staff by obtaining and relaying consumer information from hospital ED staff, clinical staff, family members, and/or other Providers. Monitors medical and clinical timelines of involuntary process
- Arranges pick up orders with police. Documents all efforts made to law enforcement regarding pick up orders. Oversees that all Court Ordered Evaluations (COE)/Persistently and Acutely Disabled (PAD) detention orders are served, and proof is sent to the County Psychiatric Hospital legal department within prescribed deadlines (if applicable).
- Coordinates and oversees bed placement of patient with other facilities and within the Electronic Health Record (EHR).
- Answers telephones for admission and discharge purposes (i.e. police, ED's and other psychiatric hospitals)
- Maintains the patient board: entering new arrivals, assigns Providers, Nurses, Crisis Workers, and prioritizes arrivals. Monitors electronic patient tracking system to ensure that all patient records reflect real time admission status
- Participates in ongoing training including in-services, training, and other activities to maintain and improve competency. Demonstrates competency by demonstrating skills and through post-testing/observation of direct supervisor.
- Performs all other duties as assigned.
What You'll Bring:
- At least 3 years of administrative experience
- High School Diploma or equivalent
- At least 1 year of behavioral health experience
- A current Notary required or the ability to become a notary within the first 90 days
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The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment
It would be great if you had:
- Associate’s degree in business, clinical administration, or behavioral health
What We Offer:
Full-time only:
- Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
- CHS pays for Basic Life, AD&D, Short and Long-Term Disability
- Voluntary Life insurance option for employees and their families
- Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
- Flexible Spending Accounts (health care and dependent care)
- 401k company match after 6 months (50% of deferrals up to 6% of compensation)
- Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays
All employees (Pool, Part-time and Full-time):
- Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
- After 90 days, you are auto enrolled in the 401k Plan
Connections Health Solutions is proud to be a Second Chance Employer.
EEO Statement
Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.
Recruitment Fraud Warning
Connections Health Solutions has been made aware of individuals impersonating our recruiters and issuing fraudulent interview invitations and job offers.
Please note:
- Official communications come only from an email address ending in @connectionshs.com.
- We will never extend an offer without completing our formal interview process.
- We will never ask candidates to pay fees, purchase equipment, or send money as part of the hiring process.
If you receive a suspicious communication claiming to represent Connections Health Solutions, please contact [email protected] to verify its authenticity before responding.
As published by greenhouse
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter
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- Many positions with Connections Health Solutions require that you be at least 18. Are you at least 18 years old? choose one
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- Do you now, or will you in the future, require immigration sponsorship for work authorization (e.g., H-1B)? (if hired, verification will be required consistent with federal law.) choose one
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- The minimum requirement for this position is a High School Diploma/GED. Please choose your highest education level achieved: choose one
- Have you previously worked for Connections Health Solutions? choose one
- Are you a current Connections Health Solutions employee? choose one
- Do you have any relatives employed by this organization? choose one
- Are you comfortable working in a Crisis/Stabilization environment that utilizes seclusion and restraint techniques? choose one
- Please describe your 3+ years of administrative experience, specifically highlighting any duties involving complex scheduling or record management? written answer
- What Electronic Health Record (EHR) systems have you used, and how would you rate your proficiency in maintaining digital patient files? written answer
- Do you currently hold an active Notary Public commission? If not, are you willing and able to complete the application and state exam (such as the Arizona Notary Exam) to become a notary within your first 90 days of employment? choose one
- If you are offered a position and accept the job, you will need to begin your pre-employment next steps (Medical Examination and Background Screening) within 48 hours of your acceptance. Are you able to comply with this requirement? choose one
- You must be able to pass the following background checks. We look at misdemeanors and felonies. Are you comfortable with us proceeding to the next step if offered a position? (Child Abuse Clearance, FBI Criminal Background Check, State Police Criminal Record Check, and Level 1 Fingerprint clearance card) choose one
- List any work related certifications or licenses you currently possess. Include the type of license, the license number, and the state issued. written answer · optional
- Are you currently involved in any proceeding that could affect your license or certification? choose one · optional
- PROFESSIONAL REFERENCES List two references. One professional and one personal (other than those listed as current/former supervisor) that we may contact. written answer · optional
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- Please attach copies of proof of education to your profile. upload
- Please attach copies of any certifications you hold to your profile. upload · optional
- How did you hear about us?
- Were you referred by a Connections Health Solutions employee? If yes, please add the employees full name, location, and position.
- Why do you believe you are the best candidate for this position? optional
- What excites you about working for Connections Health Solutions? written answer
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- Connections Health Solutions (CHS) will use your personal information to manage the hiring process, including evaluating your application and conducting interviews. Your data may be shared with our applicant tracking system provider (Greenhouse Software, Inc.) and, if applicable, transferred to the United States. Your information will be handled in accordance with applicable privacy laws, and you have rights regarding access, correction, and deletion of your data. choose any