Vice President of Revenue Operations

Position Title: Vice President of Revenue Operations

Location: New York City | Hybrid (4 days in office)
Salary Range: $175,000 – $200,000
Reports to: Chief Executive Officer

Drive Growth. Elevate Excellence. Shape the Future of Early Childhood Education.

About Us

New York Preschool & Kids Club is an early childhood education and enrichment platform serving modern New York families through our combination of enrichment programs and preschool education. With multiple schools across NYC and private-equity backing, NYPKC is building a best-in-class operating platform, delivering on the full family experience for children and parents.

About the Role

The Vice President of Revenue Operations will own enrollment growth and revenue performance across all locations. This role is responsible for building the systems, strategy, and operational engine that drives predictable, profitable revenue.

This is a highly cross-functional role that partners closely with Education, Operations, Finance, and Marketing to ensure enrollment growth aligns with program quality, capacity, and financial performance.

How This Role Fits Into the Organization

• The VP of Revenue Operations reports directly to the CEO and owns enrollment and revenue performance across NYPKC.
• This role partners closely with the Chief People Officer to ensure alignment between revenue goals and how our schools operate, including coordination with the Director of Operations and Director of Education Operations.
• In addition, this role works cross-functionally with Education Innovation, Heads of School, Marketing, and Finance to drive a consistent, high-performing enrollment engine.

What You’ll Do

Revenue Strategy & Ownership

• Own total enrollment performance across all programs and locations
• Set enrollment targets and define the strategy to achieve them
• Build a clear, scalable model for revenue growth

Revenue Systems & CRM

• Design and maintain the full enrollment funnel from inquiry through re-enrollment
• Own CRM structure, data integrity, and pipeline management
  Define conversion benchmarks and ensure consistent tracking across the organization
• Build a single source of truth for revenue performance

Customer Journey & Conversion

• Architect a seamless, high-converting family experience
• Identify and remove friction across inquiry ? tour ? enrollment ? retention
• Improve conversion rates at each stage of the funnel
• Build systems to drive strong re-enrollment and retention

Pricing, Programming & Profitability

• Partner with Education and Finance to align pricing with value and margins
• Analyze program, location, and cohort performance
• Ensure enrollment growth supports overall profitability

FP&A / Forecasting

• Build and maintain rolling enrollment and revenue forecasts
• Produce clear, board-ready reporting on enrollment and revenue performance
• Support underwriting for new programs, locations, and partnerships

Lead Generation & Retention Strategy

• Partner with Marketing to align lead generation with conversion goals
• Develop cohort-based enrollment strategies by age group and location
• Track re-enrollment rates and identify early attrition patterns
• Analyze churn and identify opportunities to improve retention

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be all responsibilities or qualifications of the job.