VIP Relationship Manager CIS Russian Speaking
This sales and account management role owns a portfolio of VIP retail clients in the CIS region, serving as their primary contact, building relationships, prospecting new clients, driving VIP upgrades, supporting revenue growth, coordinating with internal teams, participating in regional events, monitoring market trends, and operating within regulatory requirements.
Responsibilities
- Serve as the key contact for a portfolio of VIP clients
- Prospect new VIP-tier clients through outreach, events, and referrals
- Own the sales cycle from lead generation through onboarding
- Build and maintain client relationships
- Guide clients through products, VIP tiers, fee benefits, and platform updates
- Drive VIP upgrades and upsell relevant products
- Identify growth opportunities and support revenue targets
- Collaborate with Product, Engineering, and Marketing teams
- Participate in regional events and business development activities
- Monitor competitor activity and market trends
- Operate in compliance with company guidelines and regulations
Requirements
- 1–3 years of experience in sales, business development, or account management
- Basic understanding of trading products
- Familiarity with crypto exchanges or derivatives is a plus
- Strong interpersonal and communication skills
- Ability to manage multiple client relationships and tasks
- Ability to track pipelines, analyze client activity, and report on performance
- Willingness to travel across CIS, MENA, SEA, or other regions
- Fluent English and native Russian
Benefits
- Competitive total compensation package
- L&D programs
- Education subsidy
- Team building programs
- Company events
- Comprehensive healthcare schemes for employees and dependants