VIP Relationship Manager, Poland
Expand OKX’s VIP client base in Poland by onboarding and retaining active traders, HNWIs, family offices, proprietary trading desks, and smaller corporate clients. Develop revenue strategies, manage key relationships, lead partnerships, support compliance, educate clients on products, and use market and performance data to drive growth.
Responsibilities
- Drive trading volume and maximize regional AUM through VIP client onboarding and retention.
- Formulate revenue strategies and optimization plans for European product offerings.
- Gather client feedback and identify product optimization opportunities.
- Contribute to the company’s strategic direction with local executive leadership.
- Lead partnership efforts, identify suitable partners, and negotiate collaborations.
- Manage HNWI and key client relationships through proactive account management.
- Build relationships that secure referrals and originate new prospects.
- Oversee legal, compliance, KYC/AML, and reporting requirements.
- Educate customers on OKX products and escalate feedback to improve compliance and user experience.
Requirements
- Bachelor’s degree in Business, Marketing, Finance, or a related field, or equivalent professional experience.
- Fluency in English and Polish.
- 5+ years of VIP business development and account management experience in crypto, fintech, trading, or wealth management.
- Proven record of driving trading volume, AUM growth, and high-value client onboarding and retention.
- Strong analytical skills and experience interpreting market, behavioral, and performance data.
- Deep familiarity with crypto products and trading platforms.
- Exceptional communication, negotiation, and relationship-building skills.
- Experience managing HNWIs, family offices, and proprietary trading desks.
- Understanding of MiCA, MFSA, AML/KYC, EDD, and CEE financial regulations.
- Ability to collaborate with legal, product, and operations teams.