WARRANTY ADMIN

Experienced Automotive Warranty Administrator needed to manage manufacturer warranty claims from submission through payment. The ideal candidate is detail-oriented, organized, and knowledgeable in dealership warranty processes, ensuring claims are processed accurately and in compliance with manufacturer guidelines while supporting the service department.

Responsibilities:

• Processes warranty claims on a timely basis to manufacturer
• Processes all warranty paperwork to ensure proper documentation
• Verifies criteria required by factory
• Reconciles all warranty receivables with payments through the appropriate accounting schedule. Posts credits
• Works with Service Director, Parts Manager and support staff on rejected claims
• Resubmits all rejected claims promptly
• Follows up on payment of outstanding claims
• Assists with any clerical needs as directed by the General Manager
• Maintains a professional appearance and a neat work area
• Performs other duties and tasks as assigned