Workplace Operations Specialist
The Workplace Operations Specialist manages daily workplace operations, employee experience, vendor relations, office and building maintenance, onboarding, events, facilities, workspace assignments, and workplace issue resolution for Ripple's Chicago office.
Responsibilities
- Oversee day-to-day workplace operations
- Manage food programs, deliveries, mailroom services, decor, and supplies
- Ensure smooth workplace functionality and service standards
- Develop and maintain office procedures and programming
- Maintain a welcoming, safe, and professional office environment
- Support employees and guests with workplace-related requests
- Plan employee engagement activities
- Coordinate onboarding logistics and new-hire workplace introductions
- Coordinate onsite meeting and event logistics
- Manage vendor relationships and service levels
- Coordinate facility maintenance and repairs
- Submit building management work orders
- Update floor plans and coordinate office moves
- Coordinate new-hire space assignments
- Collaborate with Workplace, Security, IT/AV, and Communications teams
- Escalate and resolve workplace feedback and issues
Requirements
- Associate's degree or higher
- 2–4 years of facilities or workplace experience
- Customer service skills
- Attention to detail
- Organizational and time management skills
- Interpersonal and communication skills
- Ability to work independently
- Ability to work with C-suite executives
- Flexibility and professional manner
- Google Workspace proficiency
- Ability to process invoices
- Ability to lift 30–40 lbs
Benefits
- Professional development budget
- Flexible in-office scheduling
- Bonuses
- Equity
- Physical healthcare coverage
- Mental healthcare coverage
- Retirement benefits
- Family-forming benefits
- Family support benefits
- Employee giving match
- Mobile phone stipend
- R&R days
- Wellness reimbursement
- Generous vacation policy
- Parental leave
- Family planning benefits
- Catered lunches
- Premium snacks and beverages
- Team offsites
- Team bonding activities
- Happy hours