Worship & Production Operations Manager

POSITION SUMMARY

The Worship & Production Operations Manager at Cherry Hills Community Church provides operational leadership and ministry coordination for the Worship and Production ministries by translating ministry vision into actionable plans and ensuring excellence in day-to-day execution. This role oversees ministry operations, event logistics, planning processes, communication, vendor relationships, and resource stewardship to support worship services, rehearsals, seasonal events, and special ministry initiatives. Serving as the primary operational liaison for the Worship and Production ministries, this position partners with church departments, school personnel, vendors, volunteers, and ministry leaders to coordinate ministry needs and facilitate successful ministry experiences. Success in this role enables Worship and Production leadership to focus on shepherding teams, developing ministry, and advancing strategic priorities while ensuring exceptional operational support for staff, volunteers, and guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Lead the operational planning and coordination of the Worship and Production departments by translating leadership vision and direction into actionable plans, timelines, assignments, and measurable next steps.
• Proactively anticipate the operational needs of the Worship and Production departments by maintaining forward-looking planning processes and ensuring ministry initiatives, rehearsals, services, and seasonal events are prepared well in advance.
• Coordinate the operational planning and execution of worship services, rehearsals, seasonal experiences, special projects, and Worship and Production support for church and school events, ensuring excellence and alignment with departmental priorities.
• Serve as the primary operational liaison for the Worship and Production departments, partnering with internal ministries and departments, school personnel, vendors, and ministry partners to coordinate Worship and Production needs, facilitate communication, and support successful ministry experiences.
• Manage departmental calendars, planning schedules, space reservations, and operational workflows, ensuring priorities, resources, and ministry commitments remain organized and aligned with leadership direction.
• Facilitate departmental planning processes by documenting key decisions, translating priorities into actionable assignments, managing project workflows, tracking progress through project management systems, and ensuring timely follow-through and accountability.
• Develop and manage timely, professional communication for volunteers, contract musicians, vendors, and ministry partners, ensuring clear expectations, consistent follow-through, and a welcoming representation of Cherry Hills Community Church.
• Evaluate requests impacting the Worship and Production departments by assessing scheduling, operational requirements, available resources, and ministry priorities, coordinating solutions within established leadership direction, and elevating matters requiring leadership review or approval.
• Coordinate relationships with contract musicians, vendors, service providers, and ministry partners by managing communication, scheduling, agreements, hospitality, and operational support while supporting approved ministry initiatives.
• Oversee operational readiness for Worship and Production events by coordinating production support, space reservations, equipment, transportation, hospitality, and facility needs to ensure seamless ministry experiences.
• Monitor Worship and Production ministry expenditures, process invoices, reconcile financial documentation, maintain budget tracking, and support responsible stewardship of approved ministry resources.
• Research products, services, vendors, and ministry resources, providing recommendations that balance ministry objectives, approved budgets, and responsible stewardship while coordinating approved purchases and agreements.
• Support weekend services, rehearsals, and special events by serving as the operational point person for the Worship and Production departments, proactively resolving logistical needs and ensuring staff, volunteers, vendors, and ministry partners are equipped for successful execution.

SUPERVISORY RESPONSIBILITIES

• No direct supervisory responsibility.

OTHER DUTIES AND RESPONSIBILITIES

• Support and uphold CHCC’s mission with a Christ-centered, servant-hearted attitude.
• Communicate promptly and professionally, responding to emails, voicemails, and requests in a timely manner.
• Maintain confidentiality and communicate with sensitivity, care, and discretion.
• Complete assignments with excellence, efficiency and attention to detail.
• Actively participate in staff and department meetings, Chapel, Teachings, and church-wide events as needed.
• Steward church resources responsibly, including technology and office tools.
• Receive feedback with humility and pursue ongoing growth and development.
• Provide a warm, welcoming presence to guests and ministry partners.
• Obtain and maintain active membership at Cherry Hills Community Church (CHCC) in accordance with church membership expectations.
• Perform other duties as assigned to support team and church needs.

SPIRITUAL EXPECTATIONS

• Affirm and support CHCC’s Statement of Faith and mission.
• Maintain active membership in CHCC
• Pursue personal spiritual growth through regular time in Scripture, prayer, and engagement in the life of the church.
• Reflect the Fruit of the Spirit in character, conduct, and relationships.
• Love and serve others within the church and broader community with humility and care.
• Foster Christ-centered relationships with staff, volunteers, and congregants.
• Lead by example in prayer, mentorship, and servant-hearted leadership.
• Uphold a servant-leader mindset consistent with a Christ-honoring workplace culture.
• Live out CHCC’s six staff values—exalt, praise, unity, empathy, effort, and accountability—through a spirit of humility, a commitment to excellence, and a heart to serve both God and others.