Product Manager role at a telecom comparison platform, owning end-to-end service design from product browsing and application through CRM, call center, and fulfillment. Plans and enhances Web/App platform features for mobile, internet/TV, MVNO, used phones, and eSIM, while also designing CRM workflows, CTI integrations, and admin/operations tooling.
Senior UI/UX designer and service planner for 족보닷컴, Korea's largest K-12 exam-prep platform, responsible for web/app learning service planning, detailed wireframing and UX flows, data-driven service improvements, and operating policy design.
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