Mashreq

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230 jobs
Mashreq
2 months ago

Customer Service Officer.CXC - RBG - Direct Banking Centre-Egypt COE.Client Experience and Conduct Group-MEGPCOE

On-siteMENAFull-time
Egypt

To deliver exceptional support to internal and external customers via live chat platforms: • Engage with customers through live chat to understand and resolve their banking needs. • Deliver prompt and effective support…
Mashreq
2 months ago

Customer Service Officer.CXC - RBG - Direct Banking Centre-Egypt COE.Client Experience and Conduct Group-MEGPCOE

On-siteMENAFull-time
Egypt

Achieve the required KPI set in term of Adherence CRD AHT Quality score post call CSAT • Handle chat interactions within defined service levels and quality standards. • Capture customer feedback to drive product and…
Mashreq
2 months ago

VP, Data & AI Architect.MGN Pak - TECH - GenAI.MIT - PAKCOE

On-siteAPACFull-timeC-level
Pakistan

Please refer to the attachment for JD
Mashreq
3 months ago

Senior Officer - Customer Care Unit.CXCG MBP.Client Experience and Conduct Group-MBPKLTD

On-siteAPACFull-timeSenior
Pakistan

As a Customer Care officer at Mashreq Pakistan, your primary responsibility is to acknowledge, resolve and closure of customer complaints in compliance with regulatory standards and organizational policies. You will be…
Mashreq
3 months ago

Treasury Dealer.Treasury and Capital Markets - MBP.Treasury and Capital Markets-MBPKLTD

On-siteAPACFull-time
Pakistan

Job Purpose The Treasury Dealer will be responsible for executing and managing ALM and FX transactions, ensuring optimal liquidity, balance sheet efficiency and effective management of the investment portfolio. The…
Mashreq
3 months ago

Relationship Manager, Deposits & employee banking.Injaz - RBG - Emirati Deposits Team - Abu Dhabi.Retail Banking Group

On-siteMENAFull-timeJunior
United Arab Emirates

1 Job Title Relationship Manager, Liabilities Department RBG - Emirati Segment Position Name Relationship Manager Liabilities RBG - Emirati Segment.41.Retail Banking Group Position ID Incumbent No. Incumbent Name Group…
Mashreq
3 months ago

Sr. Manager Governance & Conduct Client Experience.CXCG - MBP.Retail Banking Group-MBPKLTD

On-siteAPACFull-timeSenior
Pakistan

To lead and embed a strong governance and conduct framework across the bank, ensuring the fair treatment of customers, proactive management of conduct risk, and superior digital customer experience informed by…

fintech stakeholder-management
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Mashreq
3 months ago

Senior Product Owner, Product Development.Islamic Banking MBP.Retail Banking Group-MBPKLTD

On-siteAPACFull-timeSenior
Pakistan

Job Purpose Responsible for working with Head Islamic Banking to grow Islamic Banking business and product suite in Mashreq Bank Pakistan ensuring fully digital enabled journeys are offered to Islamic customers across…
Mashreq
3 months ago

Senior Virtual Relationship Manager.Business Banking-VRM SME

On-siteAPACFull-timeSenior
India

Mashreq Bank JOB DESCRIPTION –Senior Virtual Relationship Manager and Virtual Relationship Manager - Business Banking 1 Job Title Senior Virtual Relationship Manager / Visual Relationship Manager Department Business…
Mashreq
3 months ago

Team Lead - VRM SME.Business Banking-VRM SME

On-siteAPACFull-timeLead
India

Mashreq Business Banking JOB DESCRIPTION Job Description 1 Job Title: Team Leader – Business Banking VRM Department : Business Banking Direct Supervisor: Area Manager, Business Banking Job Number: 2 Job Purpose…

crm performance-management
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Mashreq
3 months ago

Senior Manager, Digital Product Specialist.Digital Banking Products - MBP.Retail Banking Group

On-siteAPACFull-timeSenior
Pakistan

Job Description: Digital Product Specialist has end-to-end responsibility for the development, management, harmonization and phasing out of commercial products, services, channel formulas and processes within one or…

agile data-engineering data-science
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Mashreq
3 months ago

Assistant Manager - HR Technology.MGN Pak - TECH - HR Technology.MIT - PAKCOE

On-siteAPACFull-time
Pakistan

Oracle Fusion HCM Technical profile with below expertise from Fusion HCM side: Details knowledge on HCM extracts, BIP Reports, Analytics HCM spread sheet loader and HCM Data Loader. Fast Formulas including the accrual…

analytics api cloud oracle rest
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Mashreq
3 months ago

Global Procurement Governance and Compliance Lead (Mashreq Global Network Pakistan)

RemoteAPACFull-timeLead
Pakistan

Job purpose: A Requirement for a highly experienced and detail-oriented Global Procurement Governance and Compliance Lead to join our centralized procurement department. This pivotal role is responsible for ensuring…
Mashreq
3 months ago

Team Leader.Client Experience and Conduct-Customer Service (2436092)

On-siteAPACFull-time
India

Job Purpose: To lead and manage a team of chatbot/customer service agents to deliver exceptional support to internal and external customers via live chat platforms. The role focuses on driving team performance,…
Mashreq
3 months ago

Senior Service Associate.CXC-RBG Customer Care Unit

On-siteAPACFull-timeSenior
India

Job Purpose · To handle and resolve all unstructured and complex complaints in an effective and timely manner for all RBG, SME customers · To administer, co-ordinate, monitor and report on the above · To perform…
Mashreq
3 months ago

Customer Support Officer.Client Experience and Conduct Group-Customer Service

On-siteAPACFull-time
India

Job Purpose To delight internal and external customers over the phone ( inbound & outbound -call back) • Interact with customers over the phone to understand their banking needs. • Provide excellent customer…
Mashreq
3 months ago

Customer Service Officer.Client Experience and Conduct-Customer Service

On-siteAPACFull-time
India

Job Purpose To deliver exceptional support to internal and external customers via live chat platforms: • Engage with customers through live chat to understand and resolve their banking needs. • Deliver prompt and…
Mashreq
3 months ago

Senior Product Owner SME Acceptance.Neo Biz MBP.Retail Banking Group-MBPKLTD

On-siteAPACFull-timeSenior
Pakistan

Job Purpose: Acceptance & Payments Proposition Strategy Define and execute the business-side strategy for merchant acceptance and payment solutions aligned with NeoBiz objectives. Ensure propositions meet segment…

go-to-market rails stakeholder-management
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Mashreq
3 months ago

Compliance Screening Assistant Manager.

HybridMENAFull-time
Egypt

Line manager is "Nourhan Khalil"
Mashreq
3 months ago

AVP - IT Portfolio Senior Manager.

On-siteMENAFull-timeSenior
Egypt

IT Portfolio Senior Manager is responsible for managing Egypt portfolio of programs / projects supervising project managers, acting as relationship manager within one of the business areas: Retail, Corporate, and…

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