Mashreq
Senior MIS Analyst.CXC - RBG - Direct Banking Centre
Job Description: Lead MIS Analyst & Workforce Management (Voice & Non ‑ Voice Contact Center) Role Overview The Lead MIS & WFM Analyst will drive operational efficiency through advanced reporting, automated…
Senior Manager - Technology - Service Management.MGN Pak - TECH - Service Management.MIT-MGNPAK
We are 24 x 7 technology service management operation unit of the Bank. We are focused on Service availability and ensure uninterrupted Technology Services to our Staffs and Customers through ITIL process governance,…
Manager, Workflow Automation & Microservices Lead
The Manager, Microservices Development will lead the design, development, and deployment of scalable microservices-based solutions using cutting-edge technologies. This role demands deep technical expertise, strategic…
Network Engineer.
Prepare network team MBOs. Provide technical direction to the staff to ensure the standards and procedures are followed. Prepare network diagrams and documentation. Evaluate new and emerging technologies. Actively…
Assistant Manager, CCU.COE Egypt - CXC-RBG Customer Care Unit.Client Experience and Conduct Group-MEGPCOE
1 Job Title Assistant Manager Department Customer Care Unit, RBG Direct Supervisor Service Manager Job Number J + 2 Job Purpose To lead and manage a high-performing complaints team by driving end-to-end customer…