Account Manager
The Account Manager is accountable for direct sales and customer service support to Automation-X’s customers with a focus on new customer growth and increasing regional market share. This position is responsible for customer-facing visits, phone, email and customer cold calling. The Account Manager works with customers in all areas of their operations from both field and corporate office to deliver Automation-X’s products and solutions, ensuring sales goals are achieved. The Account Manager reports to the Director, National Sales.
As an employee of Automation-X, the Account Manager is an employee owner in the Employee Stock Ownership Plan (ESOP). Automation-X is proud to be 100% employee owned, and we depend on each of our owners to drive company value through an unwavering commitment to ownership in their work each day.
Essential Job Duties and Responsibilities?
- Knowledge of Automation-X’s products and solutions
- Ability to multi-task, prioritize and manage time effectively
- Deliver and exceed sales targets
- Build Sales Pipeline
- Build Regional market share
- Attract & Maintain Key Customers
- Detailed knowledge of Automation-X’s products and solutions
- Timely reporting of customer meetings, conference calls and expenses
- External & Internal correspondence
- Customer relationship building
- Retention and growth of existing customers
- Travel to meet customers for face-to-face meetings
- Enter customer interactions into CRM
- Collaboration with regional sales team on account strategies
- Maintaining and enhancing customer satisfaction of Automation-X’s products and solutions
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.