Assistant Quality Assurance Manager, Mobile Payment
Summary
Quality assurance role testing and troubleshooting mobile payment services and POS systems on smart devices, working closely with R&D and test teams to verify issues from pre-sales through end-of-life.
Assistant Quality Assurance Manager, Mobile Payment
Responsibilities:
- Test and trouble-shooting mobile payment services and in the field with smart devices from pre-sales to EOL (End of Life)
- Test and manage POS Technical Acceptance Test
- Execute test cases and consolidate daily test reports and statistics
- Work closely with Mobile Payment R&D team and Test team to trouble-shoot and verify issues in a daily basis
- Drive for the best in class in service quality and user experience, and also meet the product/service launch schedules
- Degree/Diploma in Electrical Engineering, Telecommunications or related disciplines
- At least 5 years relevant experience in technical support on mobile devices and/or network
- Mobile Payment experience is preferred; Telecommunication operator or Equipment provider experience is preferred
- Experience in Android and other mobile devices applications C&S development is a plus
- Strong knowledge in Mobile Payment and telecommunication technologies
- Good problem solving and debugging skills
- Good team player, and good at managing and influencing others in a fast paced and challenging multi-cultural environment
- Good command of written and spoken English and Chinese (Cantonese & Mandarin)
- Outdoor work is sometimes required