Catering Sales Manager

GENERAL POSITION SUMMARY

Responsible for generating new business, managing client relationships, and coordinating with the catering team to ensure successful event execution. This role requires strong sales skills, exceptional customer service abilities, and a keen understanding of the catering industry.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Business Development: Identify and pursue new business opportunities to achieve sales targets and expand the client base. Develop and implement strategies to attract new clients and grow existing accounts.
• Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs and preferences to deliver tailored catering solutions. Provide exceptional customer service throughout the sales process and event execution.
• Proposal and Contract Management: Prepare and present detailed catering proposals and contracts to clients. Negotiate terms, pricing, and service agreements to close sales and secure contracts.
• Event Coordination: Collaborate with the catering team to ensure that client expectations are met and that events are executed smoothly. Oversee the planning and coordination of catering services, including menu selection, setup, and logistics.
• Market Analysis: Conduct market research to stay informed about industry trends, competitor offerings, and pricing strategies. Use this information to develop competitive and compelling catering packages.
• Sales Reporting: Track and report on sales performance, including revenue, client acquisition, and market penetration. Prepare regular reports and updates for management.
• Customer Feedback: Gather and analyze client feedback to continuously improve catering services and address any issues or concerns promptly.
• Team Collaboration: Work closely with the catering operations team to ensure alignment between sales and service delivery. Assist in training and mentoring new team members as needed.