Global Accounts Manager
- Develops and drives global, integrated, 3-5-year account strategy plans for assigned Global accounts (with the support of a broad account team), which receive ongoing updates and are refreshed annually.
- Identifies broader trends in customer needs and opportunities across the global footprint of customers and reflects them up to Account management leadership.
- Builds high touch relationships, earns trusted advisor status and loyalty from senior-level customer leadership.
- Identifies centers of influence within multi-national customer organizations and give feedback to ULs executive leadership.
- Builds ULs relationship with Global customer buying centers, with the support of an extensive and highly dedicated account team.
- Maintains industry ties/connections to understand market trends and anticipate tailwinds and headwinds across all markets served globally.
- Builds on customer relationships to ensure successful renewals and identify future sales opportunities.
- Identifies opportunities and leads sales of integrated solutions to assigned Global tier customer accounts.
- Work with the rest of the Global account managers on account growth opportunities (cross-sell and up-sell).
- Coordinates and supports team member sales on deals with require specific expertise and/or geographic coverage).
- Uses sales plays to drive sales for relevant regions, subsidiaries, and/or branches of Global account.
- Coordinates with regionally focused Key Account Managers (KAMs) to drive sales for relevant regions, subsidiaries, and/or branches of Global account.
- Makes connections with relevant salespeople, utilizing their unique specializations and knowledge to close sales.
- Participates in quarterly business reviews (QBRs) with sales management to update account plans and improve sales execution.
- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
- Performs other duties as directed.
- Bachelors' degree in business, engineering, or related field..6+ years of related sales experience and/or demonstrated account management capability.
- Established sales leader with the ability to make sales of testing/inspection/certification services, software products, and advisory offerings.
- Proven ability to manage and sell into large, diverse accounts, in close coordination with the account teams.
- Business-level proficiency in both Japanese and English is required.