Hardware Customer Service Associate
Summary
Customer service associate for the hardware department at an employee-owned lumberyard, assisting contractors and walk-in customers with product inquiries, quotes, and sales orders while stocking and managing hardware inventory in the warehouse.
Customer Service- Hardware Department
About Us
Builders Supply is the Midwest’s largest independently owned lumberyard, owned 100% by its employees. For more than 70 years, Builders Supply has provided service to contractors and the public for all of their commercial and residential building needs.
About the Role
As a Customer Service Representative, you are responsible for providing knowledgeable service to customers and contractors. As well as stocking and taking inventory of Hardware products.
Day-to-day responsibilities
Assist customers with product inquiries, including quotes and availability
Efficiently process sales orders and transactions
Provide assistance to sales team, contractors, and walk-in customers
Stock products on shelving
Retrieve and put away products in the Warehouse
Skills we are looking for
Customer service experience
Desire to learn extensive product knowledge
Excellent verbal and written communication skills
Basic computer skills
Benefits
Employee Stock Ownership Plan
Paid Time Off and Paid Holidays
Affordable Insurance: Medical, Dental, Vision, Short-Term Disability Insurance
Employer Paid Life and AD&D Benefits
Employee Assistance Program
Perks
Annual catered lunches, BBQs, food trucks, and breakfasts
Access to the Omaha Storm Chasers and UNO Maverick Hockey tickets
Lots of company & vendor swag
Raffles, prizes, and more
Closed every Sunday
Minimum Requirements
Must be 18 years of age or older
Must be able to pass pre-employment testing (physical, drug test and lifting test)
Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties
Minimally must be able to lift >25 pounds without assistance
Builders Supply is a Proud Equal Opportunity Employer
Builders Supply Co., Inc. does not discriminate against any employee or applicant in employment opportunities or practices based on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability of any other characteristic protected by law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.