Internal Customer Support Specialist
Location: 5670 Greenwood Plaza Blvd., Ste 125, Greenwood Village, CO
Work Flexibility: Hybrid (3 days onsite per week)
Shift: Monday – Friday 8:30 AM – 5:30 PM (flexible, with lunch at 1:30 PM)
Summary:
As the Internal Customer Support Specialist, you will support Sales Representatives and internal partners by accurately processing replenishment orders, coordinating inventory movement, and resolving order, shipping, and return-related needs. You will provide responsive service, maintain inventory accuracy, and collaborate across teams to troubleshoot issues and ensure products are available when needed.
What You Will Do:
- Enter and process Sales Representative replenishment orders with accuracy and urgency.
- Manage inventory transactions and product movement between sub-inventories using WMS/ERP systems.
- Coordinate product returns, shipments, and field transfers while maintaining accurate documentation.
- Monitor inventory accuracy through routine checks and cycle counts and investigate discrepancies as needed.
- Troubleshoot order, product, inventory, and workflow issues, escalating concerns when appropriate.
- Partner with Sales, Distribution, and other cross-functional teams to resolve order, shipping, and return-related needs.
- Provide timely, professional communication and updates to Sales Representatives and internal partners.
- Identify opportunities for process improvement while maintaining applicable safety, quality, and compliance requirements.
What You Need:
Required:
- High school diploma or equivalent
- 3+ years of relevant experience
Preferred:
- Warehouse/Inventory Control experience
- Associate or Bachelor’s degree
Posted Date: 08/25/2026
This role will be posted for a minimum of 3 days.
$25.39 - $34.35 USD Hourly