Salesforce Business Solution Architect

We are seeking a skilled Salesforce Business Solution Architect to lead the migration of a legacy Salesforce instance into a consolidated Salesforce environment. This role focuses on process harmonization, data migration, CRM integration, and addressing API governance challenges to enhance automation and standardize processes.

Responsibilities

• Conduct discovery workshops to align and optimize business processes within the Salesforce environment
• Design high-level solution architecture and prepare configuration blueprints to leverage Salesforce capabilities with minimal customizations
• Lead data migration efforts for multiple objects, ensuring proper mapping, readiness, automation, and smooth loading
• Address API governance issues to improve system monitoring and prevent revenue-related challenges
• Oversee Salesforce configuration, including CPQ enablement to align with overarching business objectives
• Ensure thorough quality testing during SIT and UAT phases and manage resolution of migration-related issues in hypercare support
• Collaborate with stakeholders to refine plans, create feature pipelines, and deliver actionable user stories with detailed acceptance criteria
• Facilitate change management efforts to ensure user adoption of new processes and tools

Requirements

• Background in working with Salesforce for 10+ years or equivalent experience
• Expertise in Salesforce CRM, CPQ, and API management
• Hands-on experience in data migration, process harmonization, and CRM consolidation projects
• Strong understanding of sales processes, automation strategies, and Agile methodologies
• Exceptional communication, problem-solving, and stakeholder management capabilities
• English language proficiency at an Advanced level (C1)

Nice to have

• Salesforce certifications, such as Application Architect or CPQ Specialist
• Experience in enterprise-level Salesforce migrations

Benefits

With us you can:

• Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in Ukraine
• Receive the necessary equipment to perform your work tasks
• Change projects and technology stacks within EPAM
• Gain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)
• Relocation opportunities may be available for eligible candidates, depending on the role and openings at other EPAM locations
• Participate in volunteer, charity programs and communities (both technical and interest-based)

We focus on your professional growth:

• You can plan your individual career path together with your manager
• Receive regular feedback from colleagues
• Improve your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)
• Get the opportunity to undergo free training and certification in AWS, GCP, or Azure Clouds
• Use the internal E-learn training program (18,200+ specialized training and mentoring programs)
• Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resources
• Study at EPAM Solution Architecture School with the instructors who are practicing architects
• Develop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and more
• Participate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually)

What we offer:

• Vacation and sick leave (including a sick leave without a medical certificate)
• A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)
• Medical insurance for family members at corporate rates
• Company support during significant life events (childbirth or adoption, marriage, etc.)
• Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic training
• E-kids program - a free programming language training program for EPAMers' children