Senior Customer Activation Manager Partnerships
Own activation and early growth for Ramp’s partner-referred customers by building partner relationships, delivering onboarding and education, supporting integrations and configuration, and driving customer activation at scale.
Responsibilities
- Build and maintain relationships with accounting, private equity, and venture capital partners.
- Advise partners on their business models, goals, and challenges.
- Develop and deliver partner onboarding and education.
- Explain Ramp integration and configuration options.
- Drive efficient customer onboarding at scale.
- Collaborate with Product and Engineering to troubleshoot issues and share feedback.
- Position product solutions and drive activation and early customer growth.
Requirements
- 5+ years of experience in Partner Success.
- Fluency with partner ecosystem operations.
- Project and time management skills.
- Excellent verbal and written communication.
- Experience working with Product and Engineering.
- Proven quota attainment or target metric performance.
- Ability to anticipate customer needs and position product solutions.
- Adaptability in a fast-paced environment.
Benefits
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
- Medical, dental, and vision insurance
- One Medical annual membership
- 401(k) with employer match
- Fertility HRA
- Parental leave
- Pet insurance
- In-office lunch, snacks, and drinks
- Relocation support to NYC or SF