Senior Manager, Head of Talent Operations

Lead and develop a Talent Operations team while scaling the operational foundation of recruiting. Own recruiting technology, headcount planning, interview operations, interviewer enablement, referrals, candidate experience, compliance, and global hiring support.

Responsibilities

• Lead, coach, and develop a team of four Talent Operations professionals
• Drive prioritization, operational rigor, and scalable infrastructure for the recruiting organization
• Own the recruiting technology stack, including ATS, scheduling, sourcing, CRM, and interview tools
• Partner on system implementation, integration, automation, and optimization
• Evaluate and implement new recruiting tools
• Scale the internal recruiting help desk into an automated support function
• Own operational tracking of the headcount plan with Finance
• Build systems for hiring-progress monitoring, recruiter capacity, and forecasting
• Own end-to-end interview operations and scheduling infrastructure
• Build scalable processes and tooling for high-volume, complex hiring
• Scale interviewer enablement, referrals, and candidate-experience programs
• Define success metrics and optimize recruiting performance
• Ensure recruiting processes meet multi-jurisdiction compliance requirements
• Partner with People Ops and Legal to support international hiring expansion

Requirements

• 8+ years of relevant operations experience
• 3+ years of talent or recruiting operations experience preferred
• 3+ years of experience managing high-performing teams
• Experience supporting a large, complex recruiting organization
• Strong headcount planning, workforce planning, and reporting experience
• Experience building scalable processes in high-growth environments
• Project management skills
• Experience supporting global hiring and multi-jurisdiction compliance
• Analytical capabilities
• Cross-functional communication and stakeholder management skills

Benefits

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• Medical, dental, and vision insurance coverage
• One Medical annual membership
• 401(k) with employer match
• Fertility HRA
• Paid parental leave
• Pet insurance
• In-office meals and refreshments
• Relocation support to New York City or San Francisco