Social Media Manager
Co-own Ramp’s social channels, create written and lightly designed content, manage communities, support executive social platforms, develop launch plans, track social metrics, and monitor social issues.
Responsibilities
- Co-own LinkedIn, X, Instagram, YouTube, and Facebook through content creation, community management, and calendar planning.
- Produce written and lightly designed visual content for social media.
- Partner with internal teams on content featuring customers, talent, influencers, events, and office culture.
- Create strategies to leverage microinfluencers, investors, and other brands.
- Support senior executives’ personal social platforms.
- Identify reactive opportunities aligned with executive priorities and profiles.
- Help craft the social media strategy across marketing, content, and related efforts.
- Establish, track, analyze, and report social metrics.
- Create launch plans for product releases, media moments, and marketing campaigns.
- Monitor social media issues and flag and route them with internal teams.
Requirements
- 7+ years of social media experience, ideally including experience with a B2B brand.
- Experience using social media tools such as Sprout Social and Sprinklr.
- Experience using content production tools such as Figma and Adobe Premiere.
- Understanding of social media success metrics and the ability to present and analyze them for the broader organization.
Benefits
- Equity
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
- Medical, dental, and vision insurance coverage
- One Medical annual membership
- 401(k) with employer match
- Fertility HRA
- Parental leave
- Pet insurance
- In-office meals and refreshments
- Relocation support to New York City or San Francisco