Technical Architect

Basic Function

Bring techno‑functional expertise to drive HR digitization initiatives
Lead deployment of Oracle Fusion HCM and other SaaS HR solutions
Coordinate with Enabling Function teams for implementation and system operations activities
Manage Oracle Fusion HCM Cloud with continuous enhancements, rollouts, and operational delivery
Act as a technology partner to HR leadership to drive innovation, analytics, and improved user experience and process optimization
Demonstrate strong communication and interpersonal skills
Effectively manage stakeholder expectations and escalations

Skills

Technical & Process Skills

Implementation and support experience in Oracle HCM Cloud modules:
- Core HR
- Recruitment
- Talent Management
- Absence Management
- Compensation & Benefits
Ability to map business and user requirements to Oracle HCM Cloud features
Strong understanding of Oracle Fusion AI framework and implementation of AI agents
Strong understanding of the HCM technology landscape and integrated solution deployment
Strong functional troubleshooting skills (20% Technical / 80% Functional)
Hands‑on expertise in:
- HDL/ HSDL
- Fast Formula/ HCM Extract
- Personalization
- Workflow Customization
- Scenario‑based setup configuration and modifications
Experience with analytical and reporting tools:
- OTBI/ BI
- Power BI
Ability to develop:
- Process Design Documentation

Data & Governance Capabilities

Demonstrated understanding of business data usage, data quality, and stewardship
Ability to partner with business and technical SMEs to standardize operational information
Experience in executing enterprise‑wide data governance policies and procedures
Ability to influence functional teams to think beyond current ways of working
Capability to align stakeholders on common standards and promote the value of master data quality

Soft Skills

Desired

Minimum

Excellent communication and customer interaction skills (documentation, presentation, reporting)
Exposure to international or reputed clients preferred
Strong problem‑solving and decision‑making skills
Ability to build strong working relationships with business users

Key Responsibilities

Manage EXL’s digital HR applications, including Oracle Fusion HCM Cloud and other SaaS platforms
Partner with HR leadership to drive digitization of HR processes across EXL
Build and strengthen Oracle Fusion HCM Cloud capability within the organization
Drive innovation and continuous functional enhancements
Manage regular application upgrades and implement new OEM‑introduced features
Focus on team development and continuous training
Manage internal stakeholders across functions
Manage and govern external partners

Primary Internal Interactions

Organizational Relationships

Reports To: Senior Associate Vice President – Enterprise Digital Applications
Supervises: Managers and Lead Assistant Manager

Education Requirements

Work Experience Requirements

See also